Jobs and Careers

Operations Compliance Admin

Natural Grocers

United Statesfull_timeVerifiedPosted 30 Jun 2025

💰 $52,000/yr($44,000/yr – $52,000/yr)

About the role

Salary Range

USD $22.00/Hr. - USD $26.00/Hr.

Overview

The job in a nutshell:

This position supports the Operations Compliance team in monitoring and communicating compliance of company initiatives, procedures, and mandatory processes at all stores in the company. This position is hybrid on-site and requires a minimum of 2 days per week working from the SSC Lakewood office.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

07/04/2025

Responsibilities

Main Ingredients:

Compliance

Regularly audits a variety of store processes and tasks in order to support day-to-day store operations

Performs daily and weekly compliance checks, with tasks including, but not limited to:

Communicates with store employees directly via email and phone

Review of store survey data

Creates compliance checks and audits in MS Forms.

Performs inventory research within organization SAP that includes regular audits of returns, stock on hand, and inventory

Addresses Operations Department emails related to organizational compliance and store questions

Manages and tracks ongoing store inspection information provided by Regional Managers

Updates all store binders with Standard Operating Procedure (SOP) changes

Drafts and edits SOP materials as directed

Performs quarterly audits of internal/private store folders

Reporting

Regularly compiles data and performs reporting related to the Operations group priorities and compliance checks, including status and informational updates

Creation and analysis of reports related to Store Operations projects on an ad hoc basis

Consistently updates and maintains spreadsheets and other important information for store operations

Manages the company’s quarterly key audit reporting process

Supports Safety Department with compliance reporting and procedure

Operational Support

Supports Operations in other initiatives and roll outs as needed

Manages new store opening tasks within the company’s project management software

Partners with multiple Natural Grocers departments as requested to gather and communicate information related to store operations and compliance

Develop two-minute trainings with guidance from Operations leadership

Manages Instacart tasks and inquiries from stores

Ships materials to stores as requested

Provides on-site support to Denver-metro area store locations as needed

Provides operations projects compliance and communication to stores

Qualifications

Recipe for Success:

Retail/grocery store experience required

SAP knowledge is preferred

Professional written and verbal communication skills

Proficient in Microsoft tools, including Excel and Word

Ability to multitask in a fast-paced work environment and able to manage changing priorities

Effective problem-solving skills

Detail oriented with highly organized time management skills

Self-motivated and able to work autonomously

Proactively communicates issues to department leaders as they arise

Takes initiative and has a high sense of ownership over duties

Sense of urgency in the completion of tasks

Highly organized with great attention to detail

Ability to take direction and follow through

Flexible schedule and ability to work in a variety of work conditions

Knowledge of NGVC policies and procedures

Understanding of how stores operate

This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their manager and/or other Home Office managers that may not be listed in this job description.

Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

All Crew Members