Quality Manager

Company Description

The Body and Fuel Division, within the Illinois Tool Work (ITW) Automotive segment, drives profitability by leveraging its innovative solutions and application engineering. Our Body and Fuel products are made up of fuel housings, door and safety handles, innovative Capless solutions, and EV charge ports for major OEMs around the world. We have multiple manufacturing locations across North America: Frankfort, Mokena, and Richton Park, Illinois as well as Saltillo and Aguascalientes, Mexico.

As an Enterprise, Illinois Tool Works Inc. (NYSE: ITW) is a global Fortune 200 diversified manufacturing company that delivers specialized expertise, innovative thinking, and value-added products to meet critical customer needs in a variety of industries.   ITW, with approximately 14.1 billion dollars in global revenues, operates 7 major segments with businesses in 57 countries that employ approximately 45,000 women and men. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 16,000 active patents. 

Job Description

Summary/Objective: The Quality Manager will lead the quality assurance team and ensure that all products meet the highest quality standards. This role involves developing, implementing, and maintaining quality assurance processes and procedures, collaborating with various departments to support operational activities, and adhering to Quality Management System guidelines. 

Essential Functions: 

• The Quality Manager will lead our Quality Department and work cross-functionally with the rest of the company. 

• This role will manage and maintain the ISO-9001 and IATF 16949 QMS, lead annual audits, and manage the Quality team. 

• Will support the development, maintenance, and execution of our quality control standards, policies, and procedures in line with industry best practices and regulatory requirements by IATF 16949 

• Will lead, mentor, and manage a team of quality control engineers, technicians, and inspectors  

• Collaborate with Operations, Advanced Manufacturing, Sourcing, Sales, and engineering to identify and address quality-related issues and develop effective solutions. 

• Establish and monitor key performance indicators (KPIs) to measure and improve product/service quality and operational efficiency. 

• Conduct thorough inspections and audits of products/services at various stages to identify defects, deviations, or non-conformities. 

• Analyze data and trends to identify areas for improvement and recommend corrective actions. 

• Participate in the development and execution of training programs to ensure that all team members are well-versed in quality control protocols and standards. 

• Communicate and collaborate with suppliers and vendors to ensure the quality of incoming materials and components. 

• Prepare and present quality control reports and metrics to senior management. 

Qualifications

Required/Preferred Experience: 

• Bachelor's degree in Engineering/relevant degree  

• Work experience IATF 16949 audit experience. 

• Proven experience in quality control, with a minimum of 5+ years in a managerial or supervisory role. 

• Strong knowledge of quality control methodologies, standards, and regulatory requirements. 

• Excellent leadership and team management skills, with the ability to motivate and guide a diverse team. 

• Effective communication and interpersonal skills, with the ability to collaborate across departments and present findings to senior management. 

Supervisory Responsibilities: 

• This position has supervisory responsibilities and involves leading a team of quality professionals, auditors, technicians, and administrators. 

• Based out of Mokena, IL must be willing to commute to other locations: Richton Park, IL & Lockport, IL 

• Required Education and Experience: 

• Bachelor's degree in a technical field (Mechanical, Industrial, or Technology). 

• Manufacturing/industry experience. 

• Quality inspection and management experience. 

• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Access) and quality management software (AX, Enovia, Tableau, NAV). 

• Strong verbal and written communication skills. 

• Ability to work in a team environment and collaborate with external organizations (suppliers, customers, production perso