Intern, Program/Product Management

Overview

 

KGPCo is the go-to partner to Communications Service Providers. Our customers rely on our extensive range of network solutions and services to help them build, maintain, and transform networks that connect the world.

 

The communications industry is evolving every day and we are at the frontline of these innovations. From ground to cloud, the work we do is transforming networks and impacting communities nationwide. It’s work that happens because of our motivated teams of doers and problem solvers.

 

Our Core Values define how we do business:• The Customer is Everything.• Relationships Matter. All of Them.• Question Things. Take Action.• Work Hard. Work Smart. Enjoy the Experience.• Growth Mindset.

 

It’s not just a job – it’s a step in your career!

Responsibilities

SUMMARY

KGPCo is looking for a motivated and detail‑oriented Summer Intern to support ongoing product and supplier data initiatives. This role sits within the Product/Program Management organization and focuses on improving the way supplier and product information is added, maintained, and optimized across a large catalog of 97,000+ product IDs (PIDs).

The intern will explore opportunities to automate and streamline processes related to supplier onboarding and product data cleanup — including short/long descriptions, images, spec sheets, and other key attributes. This is a hands‑on role ideal for someone who enjoys problem‑solving, process design, and working at the intersection of business and technology.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

• Analyze current workflows for adding and maintaining supplier and product data.
• Identify inefficiencies, gaps, and manual steps that can be automated or improved.
• Develop recommendations and prototypes for automation solutions (e.g., scripts, templates, tools, or process redesign).
• Support cleanup and standardization of product content, including descriptions, images, and spec documentation.
• Collaborate with Product Management, Program Management, Engineering, and Supplier teams to validate requirements and test improvements.
• Assist in documenting new processes, best practices, and operational guidelines.
• Present findings and proposed solutions to cross‑functional stakeholders.

 

SAFETY DUTIES & RESPONSIBILITIES

• Adhere to, promote, and accept responsibility for compliance to Federal and Local Occupational Safety and Health Regulations, Industry Consensus Standards, and KGPCo Injury and Illness Prevention Program Manual.
• Participate in job site safety and hazard analysis.

Qualifications

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

 

EDUCATION and/or EXPERIENCE

• Currently pursuing a degree in Business, Marketing, Program Management, Human‑Computer Interaction, Information Systems (MIS), Computer Science, or Communications.
• Strong analytical and problem‑solving skills.
• Interest in automation, workflow optimization, or data quality improvement.
• Comfortable working with large datasets and learning new tools quickly.
• Excellent written and verbal communication skills.
• Curiosity, initiative, and a willingness to explore ambiguous problems.

 

 

REQUIRED SKILLS

• Ability to read and understand basic instructions, short communications, and memos; draft simple written correspondence; and effectively communicate in one-on-one or small group settings with customers, clients, and colleagues.
• Proficiency in adding, subtracting, multiplying and dividing. Capable of performing calculations involving American currency and standard units of weight, volume, and distance.
• The ability to follow written, verbal, or diagram-based instructions and solve problems involving concrete variables in standardized situations.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

While performing the duties of this position, the employee is regularly required to listen and speak. The employee frequently is required to sit, use t