Director of Patient Solutions Support (Healthcare Food Service)

 Salary: $85,000-95,000

Other Forms of Compensation: Annual Bonus Potential, Travel Expenses Covered, Cell Phone Stipend 

Territory: Morrison Healthcare business nationwide, 65% Travel

 

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Job Summary

Under the direction of the Director of Patient Solutions, this Director, Patient Solutions Support position provides hands-on training and leadership for a team of Traveling Patient Solutions Support Managers. As such, this position focuses on implementation and re-training as needed Morrison branded service programs for patient services. 

 

The position and the team at large is responsible for:

• Designing and implementing Morrison branded patient service programs
• Training field personnel responsible for patient services 
• Innovation of new programs and evolution of existing programs
• Support and participate in sales trainings on-site, in classes or otherwise stipulated as needed.

Essential Functions and Responsibilities:

• Actively engaged in the training of Morrison Branded patient dining program standards
• Works closely with My Dining and Compass IT team members to support opening for MyDining technology services for patient dining programs
• Communicates effectively to ensure all deadlines and financial goals are met
• Works closely with the corporate and regional team staff to support field and corporate initiatives.
• Collaborates with allied departments to help drive patient services to best success possible and target patient satisfaction goals.

Qualifications, Education and Experience: 

• Minimum of 3 years in Patient Dining services experiences in acute or long term care required. Multi-unit experience preferred.
• Must be willing to travel on a regular basis – up to 65% of time.
• Experience with menu technology systems, MyDining and other 3rd party software
• Demonstrates strong technical and scientific knowledge with an awareness of management consideration.
• Experience with regulatory standard compliance in healthcare and long term care preferred.
• Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet.  Experience with Webtrition is a plus.
• Ability to effectively communicate, verbally and in writing, to all levels of persons
• Ability to effectively speak and present publicly

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA