ERP Client Success Manager

Description

Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. At Cherry Bekaert we create shared success through teamwork, energy, and expertise. We approach today’s toughest business challenges with a client-first mindset, working together to create exceptional value. We are all committed to making a difference for our people, our clients, our community, and our professions. To meet this commitment, Cherry Bekaert will provide you with the space to pursue growth and development opportunities that will guide and support you at each stage of your personal and professional journey.

 

As the level of regulatory and business complexity has surged, so has the need for specialized knowledge and focus. We have organized our firm to achieve that goal, providing our clients with deep knowledge, expertise, and approaches accounting, distribution and manufacturing software. To support our continued growth, an opportunity has been created for a Manager to join our extensive existing clients. As a Manager, you can expect to develop deep relationships with our existing clients and provide them additional software solutions and the related professional services.

 

While this role will require occasional travel to support the onsite needs of our clients, the position offers hybrid flexibility to qualified candidates within proximity of multiple offices within our firm footprint. If you have deep knowledge of the Sage software solutions in North America keep reading.

 

As a Manager, you will:

• Work individually or as part of a team to contact and develop relationships with existing Kerr Consulting is now Cherry Bekaert clients
• Manage and deliver software and services solutions to existing clients across multiple industries
• Interface with Sage personnel and processes to expedite pricing and deliver software solutions appropriate for each client
• Interact and develop relationships with existing Kerr Consulting is now Cherry Bekaert consultants to leverage their knowledge of each client’s needs and processes
• Maintain ongoing client relationships, ensuring client satisfaction on engagements by providing value to our clients
• Encourage and promote additional services to the clients as needed

 

What you bring to the role:

• Minimum of 5+ years supporting Sage software applications
• Familiarity with how to navigate the Sage processes
• Demonstrated analytical and time management skills as well as the ability to thrive within an entrepreneurial environment
• Outstanding relationship management, written and verbal communication, as well as presentation skills
• Strong working knowledge of Microsoft 365 Sales (CRM)
• Ability to travel to client sites as needed, expected up to 10%

 

What we offer you:

• Our shared values that foster inclusion and belonging including uncompromising integrity, collaboration, trust, and mutual respect. 
• The opportunity to innovate and do work that motivates and engages you. 
• A collaborative environment focused on enabling you to further your career growth and continuous professional development. 
• Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing. 
• Flexibility to do impactful work and the time to enjoy your life outside of work. 
• Opportunities to connect and learn from professionals from different backgrounds and with different cultures.

 

About Cherry Bekaert

Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. “Cherry Bekaert” is the brand name under which Cherry Bekaert LLP and Cherry Bekaert Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with applicable professional standards. Cherry Bekaert LLP is a licensed CPA firm that provides attest services, and Cherry Bekaert Advisory LLC and its subsidiary entities provide business advisory and non-attest services spanning the areas of transaction advisory, risk and accounting advisory, digital solutions, cybersecurity, tax, benefits consulting, and wealth management. For more details, visit cbh.com/disclosure.

 

Cherry Bekaert cares about our people. We offer competitive compensation package