Intern II – User Experience Researcher

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

About Dexcom’s Summer Intern Program:

Looking to spend your summer working with innovative technology and changing the lives of patients with diabetes? Dexcom’s U.S. 12-week internship program provides an experience driven program aimed at developing the next generation of talent. Our onsite, hybrid, and remote work models ensure that we can invite diverse and talented intern classes from across the country. Interns will have the chance to gain knowledge and develop their skills while contributing to key company projects and initiatives. Dexcom interns have earned the nickname of “Game Changers” based on their ability to leave a lasting impact on our organization. We are excited to welcome our next class of Game Changers for summer 2025!   

Internship Department Details:  

• Department Name: Marketing

• Business Function:  User Research

• Team Highlights: Our user research team is responsible for global research to help the business understand, plan and design for our customer needs. Through a variety of research methods, we gather insights into customer behavior, pain points, and expectations.

Where you come in

• As a User Research Intern you will be responsible for running product research that will help guide product development for Dexcom's industry leading line of products and services.

• You will leverage your research knowledge to uncover insights from patients, family members, and health care providers to ensure we are both addressing and innovating around user needs.

• We are looking for an intern with a growth mindset that can learn to work with new research methodologies and is hungry to understand the research needs of our various stakeholders including Designers, Product Managers, other Research teams, Marketing Managers, Engineers, and Data Scientists.

What makes you successful

• The ideal candidate will have experience running primary user research, have a passion for advocating for the customer, and finds reward in helping to create innovative and commercially successful products and services at a global level.

• Recent graduate of undergraduate degree program, or student actively enrolled in advanced degree program (Masters, JD, or PhD)in Psychology, Human-Computer Interaction, Human Factors or a related field preferred or equivalent.

• You have 2+ years experience in conducting research including recruiting, moderation, analysis, report writing and final presentation of results.

• You have an understanding of a broad set of user-centered research methods, including but not limited to one-on-one interviews, contextual inquiry and ethnographic field studies, surveys, A/B testing, focus groups, usability testing, concept testing, competitive assessments, diary studies, etc. Knowing when to use which method is essential.

• You are confident and comfortable with mixed method research, metrics, and can synthesize and correlate quantitati