Senior Facilities Outsourced Vendor Analyst

Company Description

At WD, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, WD is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, WD is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description

• Lead governance of outsourced facilities services, ensuring operational compliance with defined scope, service levels, and performance expectations.
• Coordinate input from site leads and consolidate reporting at the global level, supporting recurring governance reviews of service performance, operational issues, risks, and service level compliance.
• Monitor global and regional KPIs and SLAs, ensuring performance is measured, tracked, and reported against agreed standards.
• Partner with Finance to track savings commitments, monitor glidepath performance, and resolve variances against plan.
• Review and validate supplier invoices to confirm alignment with delivered services and approved pricing.
• Manage operational change control processes, ensuring scope changes are documented, reviewed, and approved.

Qualifications

• Outsourced facilities management expertise: Strong understanding of outsourced facilities management services, preferably within a manufacturing environment.
• Data analysis and financial acumen: Ability to interpret operational and financial data, analyze dashboards, and translate performance trends into actionable insights.
• Problem-solving and communication skills: Ability to quickly identify performance gaps, communicate effectively with stakeholders, and coordinate timely resolution with suppliers.
• Technical proficiency: Proficient in PowerPoint, Excel, Teams, and Visio, with the ability to use these tools to support communication, analysis, and reporting. AI fluency is preferred.
• Education and experience: Bachelor’s degree in Business, Finance, or a related field required, or 5–10+ years of experience managing outsourced facilities management vendors.

Additional Information

WD is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here.

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contributio