Director, Talent Acquisition Operations and Strategy
Guidewire SoftwareAbout the role
Summary
Guidewire Software is seeking a Director, Talent Acquisition Operations and StrategyGuidewire is seeking a Director, Talent Acquisition Operations and Strategy to lead the infrastructure, systems, and global delivery of our Talent Acquisition function.
Reporting to the VP, Talent Acquisition, this role owns how recruiting operates at scale—spanning TA technology, process design, coordination, employer brand, and vendor strategy. You will partner closely with TA leadership, Finance, Procurement, and Business Technology to drive efficiency, consistency, and a high-quality hiring experience globally.
Job Description
What You’ll Own
TA Operations & Process: Design and optimize end-to-end recruiting processes globally; drive efficiency, consistency, and strong candidate experience
TA Technology: Own strategy and optimization of our tech stack (e.g., Workday, HiredScore, Joveo, LinkedIn); partner with Business Tech on integrations and enhancements
AI & Automation: Define and drive the adoption of AI-enabled recruiting and automation across the TA lifecycle, identifying opportunities to streamline workflows, enhance decision-making, and elevate both recruiter and candidate experience
TA Coordination Team: Lead global delivery for scheduling, offers, and background checks; define service models and SLAs
Employer Brand: Own global employer brand strategy, career site, and talent marketing campaigns
Vendors & Contracts: Manage agencies, job boards, and technology partners; partner with Procurement and Finance on spend and performance
Data & Insights: Own TA reporting and dashboard content; ensure data integrity and actionable insights
Global Compliance: Ensure alignment with global regulations (e.g., GDPR) and consistent governance
What You Bring
10–15+ years in global Talent Acquisition, with strong experience in TA Operations, TA Technology and Recruiting Enablement
Proven ability to build and scale global recruiting infrastructure and processes
Proven ability to identify, implement, and scale AI and automation solutions across the recruiting lifecycle to drive measurable impact (e.g., efficiency, funnel conversion, candidate experience)
Deep experience with ATS/CRM systems (e.g., Workday) and modern recruiting tools
Experience leading TA coordination or centralized TA operations teams
Strong vendor, stakeholder, and project management skills
Analytical mindset with ability to translate data into action
Experience operating in a global environment with complex compliance requirements
Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We comb
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