Digital Forensic Lab Technician (Unit 42)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career as a Lab Technician:

The Digital Forensic Lab Technician will report directly to the Forensic Lab Director and play a key role in ensuring that digital evidence is handled and tracked according to best practices. The successful applicant will thrive in a dynamic, rewarding, and challenging environment where an ability to multitask and an attention to detail are paramount. A flexible schedule, including a willingness to assist as needed during evening hours and on weekends and to participate in an on-call rotation during holidays, is essential.

Your Impact as a Lab Technician:

●  Receive, inventory, track, and audit all incoming and outgoing evidence in accordance with company and lab procedures and standards throughout the case lifecycle, from inception to closure

●  Maintain accurate chain of custody documentation

●  Acquire forensic images and preservations of digital media, including desktop and laptop computers, servers, and mobile phones and tablets

●  Research and test forensic hardware, software, and related technologies

●  Work with IT team to monitor and maintain forensic lab computing infrastructure

●  Procure, maintain, and manage software library used by forensic lab technicians and the professional services team

Qualifications

Your Experience

●  Ideally, 2+ years of professional experience working in a Digital Forensic Lab

●  Familiarity with Windows, Macintosh, and Linux operating systems

●  Experience with troubleshooting routine operation of computer hardware and software

●  General understanding of computer networks and underlying infrastructure

●  Passion for technology, cyber security, and digital forensics

●  Bachelor’s Degree, preferably in a related or relevant field such as information

technology, criminal justice, cybersecurity, information security, or digital forensics

●  An understanding of forensic imaging tools and techniques and prior experience with

handling digital evidence are desirable

●  Relevant industry-recognized certifications (e.g., EnCE, ACE, etc.) are desirable

Additional Information

The Team

Unit 42 Consulting is Palo Alto Network's security advisory team.  Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. 

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accom