Technical Product Support Specialist - New Graduate
Schindler GroupAbout the role
Location: Madrid alcobendas, Madrid, Spain
Job ID: 75252
We Elevate… You
Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.
Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.
Join us as a
Technical Product Support Specialist - New Graduate
We Elevate... Your Responsibilities
Computer Science newly graduated to provide support to the “FSS Solutions team” as growing scope of global maintenance and new technology implementation (Azure, E-invoicing, Planon, Kofax enhancements, Reporting, future EMS, training) is causing service bottlenecks and potential business interruptions with current resource allocation. This person can also potentially be a backfill within the COE technical team (RPA, GRS) in a given moment.
The position is meant to deal with the worldwide technical support activities for the Finance & back-office operations delivered by the Schindler Shared Service Center located in Madrid for PtP.
Key responsibilities:
The candidate should understand the technical business systems and procedures and will be involved in the implementation and support of applications to help the organization operate more efficiently and effectively.
The candidate should identify and solve problems, perform systems administration functions, and become familiar with a variety of different environments, cloud platforms, and other technologies.
The candidate should be able to understand and enhance code in object-oriented programming languages as java and be prepared to work with other languages like ABAP, json or SQL.
Main responsibilities will be the following tasks:
• Help with the technical support of the OCR software components by Kofax.
• Collaborate on the development of interfaces on SAP CPI, using JAVA and XML as programming languages.
• Collaborate on the technical support and development of Logic Applications on MS Azure (Document Intelligence), using JSON as programming language.
• Collaborate on the technical support and development of new reports on MS Power BI
• Get the knowledge for the support and development of functionalities on Process Director by Kofax, using ABAP as programming language.
• Be able to install new programs and updates to existing programs above.
We Elevate... Your Best Self
We are looking for a people-minded technologist, who is passionate about building experience within the software solution arena, a solid problem-solver, with proven ability to operate and deliver in a fast-paced, dynamic environment, all the while meeting our high-quality standards. Candidates need a well-rounded background to balance the line between IT and the business. For this position, Schindler seeks people with:
Expertise:
• Graduate or between 1-2 years of experience.
• Good level of at least one object-oriented language is required.
Knowledge, Skills and Languages:
• Strong problem solver and ability to translate business needs into solutions.
• Proven success in contributing to a team-oriented environment. Empathic and team playing.
• Highly organized; able to structure and manage large quantities of complex information.
• Proficiency in English and proactive communication effectively with all levels of staff and management.
• Ability to challenge value and ideas, prioritize on critical paths for success. Proactive risk finder and coordination across teams.
Education:
• Bachelor’s degree in computer science or engineering
We Elevate... You
- Flexible compensation plan.
- Childcare vouchers, car rental, health insurance with benefits for your family members, restauant vouchers... Save money with the flexible remuneration and its tax advantages!
- Flexible hours: enter between 7:30 am and 9:30 am and leave between 05:00 pm and 07:00 pm. Is there a lot of traffic in the mornings after dropping the children off at school or are you an early riser to make the most of the day? Organize it the way you want with our flexible schedule!
- Vacations: You will enjoy a continuous working day in the summer, and how many things can you do in almost a month? if you don't know, start thinking about it! here you have almost 1 month of annual vacation! Also, think about what you are going to do in the summer evenings because here you will have them free!
- Online training in technology and languages: Do you want to get certified in your new f
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