Clinical Coordination Specialist

Company Description

Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. We’re 99,000 strong, with 31,000 students and 68,000 alumni armed with the skills, passion, and determination to make a difference in today’s complex healthcare environment. By living Chamberlain Care®, we’ve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide.

Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 23 campuses and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with six Specialty Tracks, and a Doctor of Nursing Practice (DNP). Our College of Health Professions offers online options with a Master of Public Health degree, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Adtalem Global Education, at www.chamberlain.edu.
 

Job Description

At Chamberlain University, we believe if we take extraordinary care of our students, we will graduate extraordinary nurses who can have a significant and positive impact on healthcare around the world. This is the concept of Chamberlain Care™. A nursing student's clinical experience is an extremely important piece of their education that helps build not only nursing skills but confidence in the clinical setting. The Clinical Coordination Specialist role supports our students with the utmost Chamberlain Care by coordinating all student clinical experiences and by assisting deans, assistant deans, program/course coordinators and faculty in identifying clinical partners to successfully complete evidence­-based learning opportunities. In addition, the Clinical Coordination Specialists embody the mission and philosophy of Chamberlain and represent the college to clinical agencies, students and the community through clinical scheduling and managing and maintaining stakeholder relationships. Reporting to the designated campus leader (with a dotted-line report to the Sr. Clinical Development Specialist), this individual must be a highly motivated team player who desires to share creative solutions, best practices and able to work in a matrix environment.

In this role you will: 

• Collaborate with campus colleagues and leaders to research and manage relationships with hospitals, skilled nursing facilities, and other clinical agency sites for nursing students to complete clinical rotations and for Chamberlain University to evaluate the experience and site.
• Provide oversight for clinical affiliation agreements by attaining contract signatures for affiliation agreements. Provide assistance in developing, renewing, and/or terminating contracts between Chamberlain University and the clinical site.
• Manage relationships with existing clinical agency partners to ensure student and clinical site satisfaction as well as successful clinical experiences for nursing students.
• Serve as the first point-of-contact for clinical faculty, students and clinical partners regarding clinical experiences and escalate to campus leadership as applicable. Identify and report any concerns related to clinical experiences to campus and national teams.
• Coordinate and attend healthcare-related events including the Clinical Partner Summit, consortium meetings and other related activities at the direction of campus and national leaders.
• Maintain innovative partnerships with healthcare facility educators and leadership to ensure strong working relationships and increase clinical inventory when needed.
• Maintain knowledge and understanding of Chamberlain University’s curriculum and programs and clearly articulate to stakeholders.
• Participate in academic planning and scheduling for students by monitoring current inventory and securing adequate clinical placement inventory.
• Complete work in a timely manner, including preparing, documenting, and tracking clinical assignments. Complete data entry into Chamberlain’s systems of record in real time to ensure accurate reporting of clinical inventory at the national level.
• Extract data from campus-based and partner-specific CRM systems for stakeholders
• Monitor and manage Chamberlain University’s compliance and partner-specific requirements.
• Ensure completion of annual clinical site evaluations.
• Support students' journeys through consistent, timely and proactive communication to all key stakeholders.
• Complete other duties as assigned while in compliance with all policies and standards.

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