Technical Business Consultant

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Palo Alto Networks is seeking a Technical Business Consultant to join its Planning & Operations team supporting the Worldwide Technical Solutions GTM motions.  You will play a pivotal role in shaping the future of our technical selling capabilities. You will become deeply embedded within the business, gaining a thorough understanding of their priorities and go-to-market strategies. You will then partner closely with our IT organization to translate these insights into impactful tool enhancements that directly support and elevate the technical selling community. This role offers the chance to drive significant improvements, streamline processes, and contribute to the overall success of our global sales efforts.

Strategic Alignment & Business Acumen:

• Immerse yourself in the Worldwide Technical Solutions organization to understand business priorities, challenges and go-to-market motions

• Collaborate with business stakeholders to align on quarterly initiatives and identify opportunities for technology-driven innovation that supports the future state of the business

• Contribute to the development and execution of strategic plans to modernize tooling and processes for the technical selling community

IT Partnership & Solution Definition:

• Forge strong relationships with key stakeholders within IT to effectively communicate business needs and drive the prioritization of tool enhancements

• Actively listen to and analyze business requirements, asking insightful questions to uncover underlying needs and pain points.

• Translate business requirements into clear and concise technical specifications, including user stories, use cases, and process flow diagrams

• Maintain and manage a comprehensive backlog of tool enhancements and a corresponding roadmap, ensuring alignment with business priorities and IT capabilities

Agile Collaboration & Delivery:

• Actively participate in Agile ceremonies (sprint planning, reviews, retrospectives) to ensure developed features accurately reflect business needs and deliver value

• Provide ongoing clarity and context to the development team regarding business objectives and expected outcomes

• Contribute to the successful delivery of tool enhancements, ensuring they meet business requirements and are effectively adopted by the technical selling community

Future-Forward Thinking & Automation:

• Stay informed about the impact of emerging technologies, particularly AI, on the future of the business and identify opportunities for strategic implementation

• Collaborate with stakeholders to develop and implement plans for leveraging automation and modern tooling to enhance the efficiency and effectiveness of the technical selling community

Qualifications

• 6+ years relevant experience in a global role that involves underst