Business Process Consultant

Company Description

Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.

We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

Job Description

The Automation Business Process Consultant serves as a functional expert on automation projects, project management, documentation, business process analysis, and stakeholder management to ensure successful implementations and steady state status of projects.

The Automation Business Process Consultant will be expected to have strong project management skills, demonstrate technical acumen and an understanding of RPA tools, understand business objectives, business processes and challenges and data architecture.

The Consultant will help identify opportunities for process optimization and oversee the discovery, development of use cases, documentation, planning and enablement of automation project workflows from beginning to end. The Consultant is skilled at leveraging internal resources and organizational expertise to ensure each initiative meets the requirements to improve business outcomes through automation. They will ensure specified deliverables are achieved, and subsequently showcase project successes (case studies) to highlight digital transformation achievements.

Responsibilities:

• Performs internal and external client workshops to assess the technical feasibility and value of automating business processes.
• Analyzes and documents as-is processes and designs desired to-be processes.
• Defines the high-level solution and acts as functional expert on the project.
• Plans and coordinates operational tasks for seamless project management and execution with internal stakeholders and developers.
• Supports initiatives by facilitating project coordination, co-ordination of project teams, and aligning/tracking deliverables.
• Develops scoping documents for each initiative, plans, creates schedules based on project timelines and follows-up as needed.
• Determines and documents ROI data points on the projects, as appropriate.
• Work with the customer to consider other components of the holistic solution, including end user training covering changes to both business processes and IT.
• Oversees the development of documentation and internal reporting.
• Participates in meetings and makes recommendations on content and scope of the projects.
• Assures that notes and documentation are distributed to all project participants in a timely manner.
• Oversees agreed upon change management plan and ensures effective implementation of the plan for successful program launch and buy-in from all affected areas of the business.
• Facilities and drives the project calls; scheduling, save the dates, and meeting minutes.
• Maintains an inclusive, transparent, and friendly team atmosphere.

Qualifications

• Experience in a project management capacity
• Effective presentation skills up to senior executive teams
• Confidence in taking ownership of the project scope and driving to completion
• Effective communication skills with key stakeholders and developer resources
• Relies on experience and good judgment to plan and accomplish goals
• Ability to manage a variety of tasks across multiple objectives and able to prioritize projects
• Proven a