Senior Salesforce System Developer

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.   Senior Salesforce System Developer

Why We Have This Role

The Salesforce CRM Development team oversees a robust platform used for tracking all customer interactions across Sales, Customer Success, Demand Generation, Field Marketing, Finance, and Internal Engineering. The team directly impacts the revenue of the company by building quoting tools and sales processes that aid our sales team in hitting their sales targets, help retain customers through predictive modeling, and facilitate data collection for executives to make real time decisions.   Our developers are the catalysts for process improvement through automation within the Salesforce platform. To continue scaling, we need to build smarter systems that let our employees focus on what’s meaningful. As a senior developer, you will be responsible for building and maintaining the platform that facilitates Qualtrics business and that allows the company to scale even faster.

How You’ll Find Success

• Understanding business processes and objectives & owning strategic initiatives that span across multiple departments.
• Collaborating effectively with teams across different functions to provide guidance on development best practices & recommendations.
• Staying updated with technology trends.
• Staying agile and adaptable.
• Continuously learning and growing, pushing the frontier of SFDC platform knowledge.
• Deploying creative backend and front end solutions to solve end user problems, with an attitude towards getting things done.
  
  

How You’ll Grow

• Expanding technical proficiency in relevant SFDC technologies.
• Establishing development roadmaps and strategic initiatives.
• Developing leadership skills through project leadership and mentorship.
• Setting goals, tracking progress, and creating action plans for professional growth.
• Understanding business needs and team capacity to determine scope of the team.
  
  

Things You’ll Do

• Mentor, train, and perform code reviews for team members, fostering their growth and development at all levels.
• Collaborate with business stakeholders to understand business needs and resolve issues.
• Code for the platform using a variety of languages including JavaScript, Python, Lightning Web Components, APEX, Visualforce and SOQL. (Don’t worry if you don’t know them all right now! We’ve all learned new languages on this team.)
• Identify and reduce system technical debt.
• Execute all phases of software development projects including resolving issues and helping to ensure a successful deployment.
• Support a great end user experience through thoughtful and creative UX design.
• Build scalable solutions that incorporate SFDC best practices and set the standard for system architecture and design.
  
  

What We’re Looking For On Your Resume

• Bachelor's Degree (Information Systems, Computer Science, Statistics, Business, Mathematics preferred)
• 5+ years of development experience with 3+ years on the Salesforce.com platform, in a complex environment preferred.
• Significant experience with Lightning Web Components (LWC).
• Salesforce CPQ development experience preferred.
• Multiple SFDC developer certifications preferred (e.g. Platform Developer 1, Platform Developer 2, Javascript Developer 1, etc.)
• Professional English fluency required.
• Experience successfully working along side other developers and Salesforce administrators in a collaborative code/declarative environment.
  
  

What You Should Know About This Team

• Corporate-wide imp