Senior Student Accounts Advisor and Military Benefits Liaison

Job Description:

Job Title: Sr. Student Accounts Advisor and Military Benefits Liaison 

Department: Enrollment Management, Student Accounts 

Pay type: Non Exempt   

Job Purpose: 

This position requires 90% of the job to manage the veteran’s affairs educational benefits programs. Reviews and certifies veteran and dependent student enrollment to the U.S. Department of Veteran Affairs and ensures compliance with the state approving agency all Colleges within the Community. 

Position of Military Benefits Liaison responsibilities include but are not limited to: 

• Primary contact for Veteran Benefits matters. 

• Provide accurate and timely reporting and certification to the U.S. Department of Veterans Affairs. 

• Work with the CNS Fund Source to ensure the amount of benefits are reflected properly in the SIS and communicate with the Financial Aid Office if the student is receiving other types of aid that would impact VA Benefits and the Student’s Cost of Attendance. 

• Advise veterans, their dependents and active-duty military on how to utilize and attain veteran affairs educational benefits. Informs benefit recipients of program eligibility and documentation requirements and assist them in applying for education benefits. 

• Manage the term submission of VA students submitting the request for certification and benefits and ensure the accuracy of those benefits. 

• Create materials for Student and Staff presentations as it relates to the Veteran population and the benefits. 

• Maintains accountability of current knowledge of all veterans’ educational programs, as well as laws and regulations impacting benefit eligibility. 

• Informs the state approval agency and U.S. Department of Veteran Affairs of new programs, changes to programs and program deletions each academic year, as well as institutional changes, including preparation and submittance of yearly state approving agency applications. 

• Serve as the main point of contact to veteran affairs officials during annual audits. Coordinates with University departments to compile requested documentation. 

• Maintains documentation for all veteran students. Provides all available school records to representatives of the state approval agency and the U.S. Department of Veteran Affairs. 

• Create and maintain Standard Operating Procedures when necessary. 

• Develop template for internal use and documentation for certification amendments. 

• Process and communicate on VA Debt Letters by scheduling refunds back to the VA as needed along with communication to the VA student. 

• Maintains all training requirements, as outlined by the VA, to remain eligible to be a school certifying official. 

• Post and reconcile all incoming military and VA related payments with finance and the EFT, the student ledger, and the fund source disbursement in the SIS