Senior Project Manager, Implementations, Projects and Change Management

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Senior Project Manager, Implementations - Projects - Change Management (Remote)

Full time, United States, Netherlands, Poland, Spain, United Kingdom

 

The CSS IPCM Senior Project Manager is responsible for delivering different types of projects or programs involving (but not limited to) customer implementations and changes, as well as agency projects, internal product implementations, and core business process changes.

 

This position's primary role is to deliver projects or programs with a medium to high complexity, which are measured by the scale and scope of the request. Complexity can be the number of countries or the complexity of the customer or product. Complexity is determined by the IPCM Management team when assigning the request based on the information gathered from the vetting.

 

As a Senior Project Manager, IPCM, you will 

• Plan projects according to the defined scope
• Confirm all necessary resources are assigned per the project scope
• Leverage regional and local resources and resources from the different departments and functions to support projects
• Follow all IPCM procedures and OneTouch Project methodology and reporting
• Lead discovery, planning, and collaboration calls leveraging CSS MS Teams and IPCM protocols
• Facilitate effective and constant communication with all project participants (internal/external)
• Keep the project sponsor(s) and stakeholders informed about the status of the project
• Manage Project risks
• Facilitate and drive decision-making and escalation concerning the projects assigned
• Maintain project plan updates
• Distribute meeting notes within departmental guidelines
• Meet requirements of CSS IPCM Competency Matrix

 

About you

• Proven success in leading medium-complexity projects in travel management operations
• Advanced knowledge of Word, Excel, and PowerPoint
• Must be reliable and flexible with working hours based on the needs of the projects
• You have a project management certification (Prince2, PMP, or equivalent)
• Experience in Project Management Software
• Working knowledge of BCD Travel's multi-national structure and capabilities
• Good technical skills in GDS
• Ability to travel 5-20%, including weekends

 

About us 
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.  

 

Your life at BCD 

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of