Security Officer

Site: The McLean Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Sat Day Shift & Sun Evening Shift

 

Job Summary

-Provides safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas.
-Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services.
- Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.

 

Qualifications

Education
Bachelor's Degree Criminal Justice preferred

High School Diploma Required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] - Various Issuers preferred Basic Officer Certification [CHSO] - International Association for Healthcare Security and Safety preferred Supervisory Certification [CHSS] - International Association for Healthcare Security and Safety preferred Personal

Experience
Experience in hospital, security/police, emergency medical or customer services 2-5 years preferred

Knowledge, Skills and Abilities
- Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.
- Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression.
- Works effectively both independently and in teams. Able to multitask.
- Strong problem-solving skills.
- Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes.
- Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.
- Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively.
- Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices.
- Strong writing skills to provide and maintain documentation to support data.
- Intermediate computer skills: typing and use of database software.

 

Additional Job Details (if applicable)

 

Remote Type

Onsite

 

Work Location

52 Oak Street

 

Scheduled Weekly Hours

16

 

Employee Type

Regular

 

Work Shift

Rotating (United States of America)

 

Pay Range

$23.34 - $33.37/Hourly

 

Grade

5

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

EEO Statement:

1600 The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview proce