Account Executive, Membership Sales

Job Title: Account Executive, Membership Sales
Department: Membership
Reports To: Manager, Membership Sales
Location: Chicago / United Center (In-Office)
Hours: 9:00 am - 5:00 pm / Monday - Friday
Status: Fulltime, Exempt
# Direct Reports: None
Compensation: The annual budgeted salary range for this is $45,000 plus incentives based on performance

The Chicago Blackhawks is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applications will receive consideration for employment without regard to gender, race, religion or religious creed, color, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. We are committed to providing reasonable accommodation for individuals with disabilities.

Role Summary:

The primary role of this position is to generate new business through the selling of ticket-based products: Memberships (Season Tickets, Partial Plans, etc.) and Group Outings. In this role, you will be responsible for a new sales goal with revenue generated from B2B and B2C calls, personal prospecting calls, email marketing, face-to-face and/or virtual presentations, in-arena tours, networking, and referrals. Account Executives will perform basic office functions as needed and be challenged to create new ideas to increase sales.

Primary Responsibilities:

• Prospect, qualify leads, and set face-to-face appointments to drive new business.

• Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, data capture and personal database management.

• Meet or exceed daily call, appointment, and activity expectations.

• Meet or exceed weekly, monthly, and long-term sales goals.

• Maintain detailed account records in designated platforms.

• Perform game-day responsibilities, including client & prospect entertainment, service table coverage, and assisting in the facilitation of some group and special interest offer experiences.

• Provide legendary, best-in-class service.

• Other duties as assigned.

Qualifications & Requirements:

• Bachelor’s degree from an accredited college or university.

• 1-2 years in professional sales, preferably within sports and entertainment, and preferably with season ticket sales experience.

• Event planning and campaign management experience.

• High proficiency in Microsoft Office (Word, Excel, Outlook) as well as the ability to learn and master new software programs including CRM (such as Salesforce) and Archtics.