Director of Patient Care Services (RN) - Home Health

At Ardent Home Health and Hospice, Our patients and their loved ones are the center of our work. Our team of professionals has a passion for providing superior, thoughtful care, and works to improve the quality of life for our patients, their loved ones, and caregivers by creating an atmosphere of acceptance and respect for all.

At Ardent, our culture is nurtured by our core values: Celebration, Accountability, Passion for Learning, Loving One Another, Intelligent Risk, Customer Second, and Ownership. Your growth is important to us. We set individual and team goals to ensure that we continue to grow together and serve our patients & their families at the highest standard.

Join a dynamic company that believes in a team approach and focuses on doing what is best for our patients. As a Director of Patient Care Services (DPCS) with Ardent, you will have the opportunity to advance your career while receiving strong compensation and excellent benefits.

JOB SUMMARY

The Director of Patient Care Services (DPCS) is responsible for the overall direction of hospice clinical services. This clinical business partner will develop and direct the team and systems that produce excellent results and improve the San Diego healthcare community. The DPCS establishes, implements, and evaluates goals and objectives for home health and hospice services that meet and promote the standards of quality and exemplify the organization’s philosophy.

DUTIES & RESPONSIBILITIES

• Ensures Agency compliance with all applicable state and federal home health and hospice laws and regulations.
• Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel. Ensures a Clinical Manager/Supervisor is available during all operating hours.
• Responsible for assuring the development, implementation, and updates of the individualized plan of care, which would entail communication with all physicians involved in the plan of care and integration of orders, including medication orders, from all physicians involved in the plan of care.
• Provides guidance and counseling to coordinators and Clinical Supervisor to assist them in continually improving all aspects of home health and hospice care services, provided through organization personnel.
• Assists Clinical Supervisors in managing clinical teams and planning.
• Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
• Interprets operational indicators to detect census changes and increases or decreases in volume, which could impact staffing levels, revenues or expenses.
• Assists Clinical Supervisors to develop skills and techniques in evaluating the performance of clinicians.
• Conducts clinician performance evaluations annually, or more frequently if indicated.
• Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities.
• Assures proper maintenance of clinical records in compliance with local, state and federal laws.
• Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.
• Develops implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, either directly or by delegating to another staff member.
• Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel.
• Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews.
• Assures for the quality and safe delivery of home health and hospice services provided through the Organization.
• Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures.
• Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and, maintains compliance.
• Stays informed about changes in the field of nursing and home health/hospice care; shares information with appropriate organization personnel.
• Promotes home health and hospice referrals in the health care community.
• In the absence of the Executive Director/Administrator, the Director of Clinical Services will become the acting Executive Director/Administrator and will be vested with authority to act on behalf of the Executive Director/Administrator.

The above statements are only meant to be a representative summary o