Job Description Summary

Project Management/ Planning/ Coordinating activities typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction.

Impacts the team's ability to achieve service, quality and timeliness of objectives. The role is subject to operating policy objectives.

There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.

Job Description

What you’ll do:

As the Customer Portfolio Manager, you will:

• Serve as a liaison between internal/external organizations and your assigned customer(s), own the customer relationship, and contribute to the overall business strategy and growth.

• Develop and own site customer communication plan, coordinate and facilitate regular GE Vernova/Customer meetings reviewing open items and action plans and reviewing existing and new GE Vernova products/services that could provide value for the customer.

• Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE

• Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable

• Be responsible for managing the Outage planning and execution process and processing of Change Orders

• Be responsible for customer invoicing, collections, and support GE Vernova internal financial operating metrics

• Act as the Customer Advocate within the GE Vernova organization

• Provide leadership in owning and driving all emergent/forced outage matters to resolution

• Manage safe outage planning, and execution mindful of our GE Vernova "Life Saving Principles".

• Accountable for the wing to wing outage execution via organizing pre-outage, post-outage and outage milestone meetings to deliver desired outcomes

• Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure

 

What you’ll bring (Basic Qualifications):

• Bachelor’s Degree from an accredited University or College ( will consider Vocational Degree or equivalent Military background and/or a High School Diploma / GED with a minimum of 7 years of Power Plant experience

• Minimum of 5 years of knowledge and experience within the power plant field services and/or Energy Industry

Eligibility Requirements:

• This role is offered within the greater Dell, AK

• Candidate must be within the 400 miles radius

 

What will make you stand out:  

• Engineering degree preferred

• Advance technical knowledge in Gas Turbine, planning and executing maintenance and upgrade outages.

• Strong leadership, financial and commercial skills

• Experience presenting and managing stakeholder teams

• Demonstrated communication & organizational skills

 

For U.S. based candidates only, for purposes of complying with U.S. pay transparency requirements, the base pay range for this position is $125,000 -$155,000. USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for A Variable Incentive Bonus of 15%. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. This position will stay open on the career website until at least May 13th. 2025.

 

Benefits Available to You:

GE employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce:

• Our compensation & bene