Account Manager/Inside Sales Coordinator

Description

     

Summary/Objective Compiles data   pertinent to manufacture of special products for customers.

Essential Functions: The list of duties and responsibilities are not all inclusive and may   be expanded to include other duties and responsibilities as management may   deem necessary from time to time.

· Reads correspondence from customers to determine needs of customer   not met by standard products.

· Confers with engineering department to ascertain feasibility of   designing and special equipment.

· Confers with production personnel to determine feasibility and to   obtain estimate of cost and production time.

· Corresponds with customer to inform of production progress and   costs.

· Enters specifications of tubing required by customers into the   computer for the generation of work orders.

· Responsible for the initiation and facilitation of Advanced Quality   Planning (AQP) process.

· Travels occasionally throughout assigned territory to call on   regular and prospective customers to solicit orders or talks with customers   by phone.

· Quotes prices and prepares sales contracts for orders obtained.

· Confers   date of delivery to customer, based on knowledge of own firm’s production and   delivery schedules.

Work Environment:

· The work   environment characteristics described here are representative of those an   employee encounters while performing the essential functions of this   job. Reasonable accommodations may be   made to enable individuals with disabilities to perform the essential   functions.

Physical Demands:

· While performing the duties of this job, the employee is regularly   required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit   and reach with hands and arms. The   employee is occasionally required to stand; walk; and stoop, kneel, crouch,   or crawl. The employee must   occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this   job include close vision, and distance vision.

 

Requirements

 

Required Education:

· Associate’s   degree (AA) or equivalent from two-year College or Technical School; or six   months to one year related experience and/or training; or equivalent   combination of education and experience

Other Requirements:

Manufacturing Experience.

· Experience with office computer software required, including   demonstrated experience with Microsoft Office Suite software packages such   as: Outlook, Word, and Excel

· Effective analytical skills

· Effective verbal and written communication

· Effective interpersonal and customer service skills

· Effective organizational and prioritization skills

· Ability to be detail-oriented

· Ability to operate a variety of standard business machines such   as: computer, keyboard, calculator,   fax, and photocopier

· Ability to read and interpret documents such as safety rules,   operating and maintenance instructions, and procedure manuals. 

· Ability to write routine reports and correspondence. 

· Ability to speak effectively before groups of customers or employees   of organization.

· Ability to apply basic mathematical concepts and apply concepts such as   fractions, ratios, percentages, and proportions to practical situations. Basic knowledge of statistics

· Ability to interpret an extensive variety of technical instructions in   mathematical or diagram form and deal with several abstract and concrete   variable