Sr. Strategic Initiatives Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

We are seeking an experienced professional to help drive the growth and optimization of PayPal’s Revolving Credit Products. In this role, you will partner with PayPal internal teams and our Bank Partner to launch new products and initiatives that support new account growth and activation. He/she will be responsible for the success of credit portfolios by executing on strategies that ensure achievement of portfolio objectives and profitability of the business.

Job Description:

We are seeking an experienced professional to help drive the growth and optimization of PayPal’s Revolving Credit Products.  In this role, you will partner with PayPal internal teams and our Bank Partner to launch new products and initiatives that support new account growth and activation.  He/she will be responsible for the success of credit portfolios by executing on strategies that ensure achievement of portfolio objectives and profitability of the business. 

Key responsibilities:

• Contribute to new product projects to drive adoption of PayPal credit products working across functional teams across PayPal and bank partner
• Work with Marketing and various cross-functional teams across PayPal to drive successful implementation and on time delivery of initiatives
• Partner with Product and Marketing teams to scope and launch initiatives related to account acquisition and activation
• Participate in customer engagement strategies, partnering with Marketing, product, and PayPal Consumer teams
• Contribute to the delivery of new product launches and initiatives for revolving credit products
• Oversee day-to-day management routines and timelines of all in-flight initiatives and workstreams; work across teams to minimize key risks and ensure timely and flawless delivery of projects
• Maintain knowledge of competitive environment to inform business requirements of new features and functionality

Experience & Skills:

• Outstanding business professional with 5+ years of experience, including commercial, operations, marketing and/or product management
• Experience with Revolving Credit products; specifically launching new products, initiatives and new acquisition strategies
• Ability to collaborate with teams including product, marketing, legal/compliance, etc. using outstanding influencing skills, and strong senior-level communication abilities to drive decisions
• Experience leading others indirectly (leadership without authority), cross-functional collaboration skills required
• Strong proje