IT Generalist - Eurofins Environment Testing - Air Toxics, Folsom, CA

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

Position Summary: responsibilities include, but are not limited to, the following:

• Utilize basic database skills to write queries, extract data for reporting, perform data
• management tasks.
• Demonstrate networking skills by tracing cables, replacing cables, and diagnosing network
• issues.
• Provide support for end-users on Microsoft Windows 10/11 operating systems.
• Proficiency in PowerShell, including automating common tasks and troubleshooting PowerShell
• scripts
• Assist users with troubleshooting and utilizing Microsoft Office 365, particularly Excel and Email.
• Troubleshoot technical issues independently and provide timely resolutions.
• Interpret error logs and event viewer logs to identify and address common problems.
• Foster a creative and innovative mindset, contributing fresh ideas to improve processes and
• efficiency.
• Set up printers and configure multiple display systems for PCs.
• Manage popular web browsers like Chrome, Firefox, and Edge, including clearing cache and
• managing settings.
• Collaborate with our corporate IT department, create tickets, and resolve issues efficiently.

Qualifications

• High school diploma or equivalent. Post-secondary education in IT or related field is a plus.
• Familiarity with basic database concepts and a desire to improve database skills.
• Interest in computer networking and a basic understanding of cable tracing and network
• diagnostics.
• Solid grasp of Microsoft Windows 10/11 operating systems.
• Proficiency in Microsoft Office tools, including Excel.
• Strong problem-solving abilities and a proactive approach to troubleshooting.
• Ability to learn from error logs and event viewer logs for troubleshooting purposes.
• Demonstrated ability to think creatively and approach challenges from different angles.
• Interest in learning printer setup and multiple display system configuration.
• Familiarity with popular web browsers such as Chrome, Firefox, and Edge is advantageous.
• Effective communication skills and a customer focused approach to support tasks.
• Strong team player with the ability to thrive in a fast-paced environment.

Skills and Abilities

• Adherence to safety protocol and operation procedures;
• Excellent customer service;
• Resourceful and collaborative approach in solving problems;
• Function in an environment of constant change and conflicting priorities;
• Communicate well with coworkers and management;
• Read, understand and comply with SOPs; concentrate, focus, and be attentive to details;
• Use a keyboard to enter data;
• Work under medium to high stress level;
• Ability to lift up to 25 pounds on a continuous basis, stand for prolonged periods; work upright, bend and use hands and arms repetitively to perform moderate physical work duties; the ability to push carts with objects on board weighing up to 50 pounds;
• Hearing and speaking are needed to listen effectively and talk with individuals in person or on the phone;
• Specific vision abilities required by this job include; close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Additional Information

Compensation range: $19-23 per hour depending on experience and qualifications. Position is full-time, Shift varies and requires flexibility for different shifts and overtime as needed.  

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to