Customer Service Representative – Entry Level – Immediate Hire
GIG USAAbout the role
We are a fast-growing event marketing and fundraising firm seeking motivated Entry-Level Customer Service Representatives to join our team immediately. This role is ideal for individuals who enjoy face-to-face interaction, providing outstanding customer service, and supporting nonprofit organizations through live events and community outreach.
Position Overview
As an Entry-Level Customer Service Representative, you will help run live promotional events, engage with the public, and support nonprofit partners by increasing awareness and donor participation. You will greet attendees, answer questions, provide program information, and help create an engaging on-site experience.
Key Responsibilities
Deliver friendly, energetic in-person customer service at events
Represent nonprofit and charity clients during community outreach initiatives
Assist with event setup, on-site coordination, and breakdown
Provide accurate program information and help guide attendees
Build rapport with the public to encourage participation and support fundraising goals
Maintain a professional, enthusiastic presence at every event
Work closely with the event team to ensure smooth operations
Track simple attendee interactions for training and quality improvement
Qualifications
Strong communication and people skills
Positive, outgoing, and customer-focused
Comfortable working in fast-paced event environments
Reliable, self-motivated, and eager to learn
No experience required — paid training provided
Must be available to start immediately
What We Offer
Immediate hire + fast onboarding
Paid, hands-on training in event marketing, customer service, and nonprofit fundraising
Full benefits plan (health, dental, vision, and more)
Advancement opportunities for top performers
Supportive, team-oriented work culture
In-person experience at community events, pop-ups, and fundraising campaigns
Meaningful work representing nonprofit and charity partners
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