In-Store Surge Merchandiser

Job Description  

Position Title: Surge Set Team Member  

Advertising Title: In-Store Merchandiser

• FLSA Status: Non-Exempt  

• Updated: March 2023  

Come join a high-performing ownership culture where accountability is embraced and teamwork is a fundamental practice. We live by a mindset of Proactive Accountability, Collaborative Stewardship, and Mission-Driven Execution, which means we care for other associates, take initiative, and solve problems proactively. We are a team where every voice is heard, and every person is empowered to contribute ideas and innovate for the collective good. Joining us means being part of a resilient, collaborative team where your commitment is not only valued but directly rewarded. 

POSITION SUMMARY: 

To make a positive contribution and measurably impact retail sales by executing cosmetic merchandising strategies with a focus on brand integrity and visual excellence. This role is responsible for the timely and accurate completion of cosmetic section resets and special projects in designated stores. The merchandiser will function as a vital, on-site representative, ensuring that product displays are not only fully stocked but also strategically presented to create an engaging "beauty wonderland" that drives customer exploration and sales. This work directly influences the customer experience and the overall perception of the brand in the marketplace.    

ESSENTIAL JOB FUNCTIONS: 

• Planogram Execution & Compliance: Read, understand, and meticulously implement detailed planograms and schematics—the foundational blueprints for product placement on shelves and fixtures. Collect all necessary materials, including fixtures, new products, and signage, and prepare the work area for a smooth reset. A crucial component of this is ensuring that products are always "faced and fronted," meaning they are pulled to the front of the shelf with the label positioned squarely toward the customer for optimal viewing.    

• Strategic Visual Merchandising: Execute a merchandising strategy that goes beyond simple stocking. Re-position shelving and displays to align with the principles of effective visual merchandising, leveraging color, lighting, and layout to influence consumer behavior and encourage purchases. The goal is to create an aesthetically appealing display that reflects the brand's identity, as a clean, neatly arranged display conveys trustworthiness and professionalism.    

• Reset Execution: Deconstruct and reset assigned sections in a methodical manner, working in a 3-foot section at a time to maintain order. Re-position shelving, install new fixtures, and place products according to the updated schematic, ensuring the new display is not only compliant but also visually compelling. This includes the physical tasks of breaking down sections to allow customers to shop and clean up the work area upon completion.    

• Daily Operations & Troubleshooting: Have a working knowledge of all assigned projects and be able to address issues and questions related to resets and special projects. Be proactive in identifying and resolving common problems like out-of-stock items, misplaced products, or damaged goods that can negatively impact sales and brand image. This includes checking for back stock to prevent empty shelf space, which can kill sales.