Managing Director – Lead Technology Officer - Wealth Management U.S.

Application Deadline:

02/16/2024

Address:

111 W Monroe - 115 S LaSalle

Job Family Group:

Technology

Provides vision and leadership for developing and implementing innovative and cost-effective information technology strategies, investment plans & operational environments to optimize BMOs technology investment, improve cost effectiveness, service quality, and support aggressive growth.

Reporting into the CIO Wealth Management, this role is responsible for the total business partner relationship, ensuring the development of a direct partnership with the senior executives of US Wealth Management as well as other business leaders. Covers all aspects from Strategic Planning to delivery and application support services. This role also needs to act as the US CIO for Wealth Management, fulfilling all reporting and regulatory requirements in this capacity. Develops and implements new/enhanced, and maintains existing, applications, architecture and solutions that meet current and future business/customer needs, with a drive to rationalization and modernized technology, which will streamline operations, drive out cost, improve customer experience and reduce regulatory, compliance, risk issues and operational defects. Partners with leaders to understand gaps, balance priorities, influence change, remove barriers and strengthen our technology. Client experience and growth continue to be at the core of the Wealth business transformation and strategy. In order to enable the business’ success, resiliency, digitization and simplification are key. To deliver on these goals, strong leadership will be required in the U.S. Wealth Technology portfolio.

Accountabilities:

• Leads a growing team of U.S. Wealth Technology professionals of roughly 150 people (44 FTE, others Contingent)

• Portfolio management of roughly 45 applications and 10MM of year over year work.

• Manages development teams that are accountable for on-time, on-budget delivery of quality solutions which includes analysis, design, development, implementation, and support of applications to ensure and/or maintain alignment with IT strategies and adhering to standards.

• Strong focus on digitization of business processes to support BMO’s Digital First agenda

• This role is accountable for the business partner relationship with the senior executives within BMO U.S. Wealth

• Responsible for the overall technology planning and IT development spend, and ensuring achievement of business and T&O KPIs

• Develops a business focused technology strategy/roadmap and set 3–5-year priorities/ milestones, that weaves the company’s digital agenda into the existing framework.

• Drives modernization and rationalization of systems/platforms to meet business/function needs.

• Acts as the single point of contact for the business/function leadership, facilitating constant dialogue with technology and business peers, to ensure an understanding of business requirements integrating across initiatives and identifying synergies

• Works effectively and successfully with third party providers to ensure that projects are executed as agreed; evaluates contracts and relationships to determine the right balance of insourcing vs. outsourcing; renegotiates contracts where necessary

• Drives technology and required infrastructure capabilities for initiatives related to the supported business/function and work with internal and external partners to achieve this.

• Promotes and supports the Bank’s risk culture ensuring employees understand their accountabilities for risk-taking activities, promoting an environment of open communication and effective challenge, and through leading by example

• Develops and maintains a flexible yet disciplined governance structure that optimizes IT priorities, delivery speed and related spend.

• Assesses and communicates risks associated with IT investments

• Optimizes cross-business opportunities ensuring a consistent and integrated employee experience

• Maintains a network of strategic relationships to identify current and emerging technologies/business solutions/vendors/ partners/investment opportunities

• Acts as a key participant in enterprise steering committees for all required programs and projects across the portfolio.

• Personally, role models customer focus and excellence in service.

• Adheres and supports enterprise customer experience and brand standards

• Drives the development and implementation of innovative technology strategies and solutions across the enterprise that optimize the customer experience

• Instills pride and followership with Being BMO

• Ensures alignment between