Customer Hardware Investigation Area Supervisor (Onsite - M3)

Date Posted:

2024-01-23

Country:

United States of America

Location:

PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

Position Role Type:

Onsite

Pratt & Whitney is working to once again transform the future of flight—designing, building, and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. 

 

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country, or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

 

Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire, and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect, and integrity, are a part of our DNA.

 

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

Job Summary:

Pratt & Whitney is looking for a manager to lead Customer Part Return (CPR) crib improvement efforts using quality improvement tools, to implement LEAN operations. 

• Environmental Health and Safety (EHS) Compliance. Ensure all EHS procedures and periodic maintenance for crib area and equipment is complied with.
• Inventory Management. Monitor and reduce excessive inventory within the crib – by coordination of timely investigation and part routing with Engineering CIPT’s – all programs.
• Direct report supervision. Manage employees to accomplish daily activities, and coordinate weekend coverage for urgent shipment arrivals and routing.
• Work closely with crib attendants, support personnel, CTS/IPT Engineers, and agencies to ensure optimum, efficient movement of materials, and maintain CPR inventory system integrity. Ensure that CPR Crib Material Handler complies with CPR Crib Material Scrap Control Procedures

Key Responsibilities:

• Work closely with CTS Manager, shop support personnel, engineers, shippers, vendors, and others to actively promote and ensure optimum, efficient flow of materials, and CPR system accuracy.
• Prioritize part movement activities within the and outside the crib. Assist in creation of shipping documents and Reconcile shipping issues.
• Ensure crib is equipped with supplies provided through various suppliers, either ordered by the CPR Crib Material Handler or by the CPR Crib Supervisor.
• Coordinate inventory reports with Outsourced suppliers (currently Belcan) and provide management reports to crib manager.
• Lead software replacement development for Lotus notes/CPR system
• Develop innovative solutions to present to management to create a Lean flow of material and investigation activity. 

Basic Qualifications:

• Bachelor’s Degree from ABET (Accreditation Board for Engineering and Technology) in Business, Finance, Manufacturing, or Engineering.
• 5+ years of Engineering experience, or 3+ years with an advanced degree
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
• Experience in Quality Assurance, Material Logistics, Supply Chain, and Wearhouse.
• Familiarity with turbine engine hardware   
• Direct supervisory experience of hourly employees.

Preferred Qualifications:

• Understands basic management approaches such as work scheduling, prioritizing, coaching, and process execution.
• Experience in Quality Assurance, Material Logistics, Supply Chain, and Wearhouse.
• Familiarity with turbine engine hardware   
• Direct supervisory experience of hourly employees.

What is my role type?

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

This requisition is eligible