Inside Sales Consultant

Now hiring for our May 5th class! 📢

hear.com is rockin’ the Rockies 🏔️! #punintended  

 

Who We Are  

We are the fastest-growing hearing care company globally 🚀 Since 2012, we've redefined hearing care with our unique digital business model. 💻 We're proud to be a profitable global health-technology leader with a mission to help everyone hear well to live well. With over 1,100 team members in 7 international locations, we've transformed the lives of hundreds of thousands of customers.  

We're shaping the future of hearing care 🦻🏼, and every day our team helps customers improve their quality of life through better hearing. Join us in creating a world where everyone can "Hear Well to Live Well." 🌎  

 

The Role (Spoiler: It's Pretty Awesome) 

Hate stuffy corporate environments? Want coworkers you actually enjoy in a fun, start-up culture? Cool, us too! We're looking for enthusiastic Inside Sales Consultants who are passionate about transforming lives through better hearing. 

This isn't just another sales gig – you'll be a hearing hero, connecting people with solutions that dramatically improve their quality of life. No capes required 🦸‍♀️ (though we wouldn't judge if you wore one). 

 

What You'll Do Daily 

Change Lives! (Yes, really!) 

• Connect with Customers: Handle a high volume of calls 📞 to warm, pre-qualified leads (#nocoldcalling) to understand each person's unique hearing needs 

• Match People to Solutions: Use your consultative superpowers to recommend the perfect hearing care options 

• Schedule Success: Coordinate appointments between customers and our network of awesome partner providers 👩🏼‍⚕️ 

• Be a Hearing Journey Guide: Support customers throughout their 45-day trial period, ensuring they're thrilled with their new hearing experience 

 

What Makes Our Top Consultants Rock Stars 

Our most successful team members have: 

• Amazing People Skills: Genuine empathy and the ability to connect with customers instantly 

• Consultative Magic: Talent for asking the right questions and matching customers with perfect solutions ✨

• Resilient Positivity: Ability to bring energy and enthusiasm to every conversation (#positivevibesonly) 

• Problem-Solving Prowess: Creative thinking to overcome objections and find the right path for each customer 

• Adaptable Approach: Experience in different customer-facing roles that taught you how to connect with all types of people 

 

What You'll Need 

• Experience That Counts: 2+ years in consultative sales, customer service, or phone-based roles where you've helped people solve problems 

• Genuine Empathy: A natural ability to understand and connect with customers. Our top performers genuinely care about improving customers' lives — not just their own success. The more you care ❤️, the more you'll thrive. 

• Tech Comfort: Familiarity with CRMs (we use Salesforce) and basic digital tools 

• Clear Communication: Knack for explaining things in simple, relatable ways that make customers go "Aha!" 

• Dedicated, Private Home Office Setup: Reliable inter