68059711 - RESEARCH ASSOCIATE

Requisition No: 851778 

Agency: Agency for Health Care Administration

Working Title: 68059711 - RESEARCH ASSOCIATE

 Pay Plan: Career Service

Position Number: 68059711 

Salary:  $1,598.52 - $2,078.08 Biweekly 

Posting Closing Date: 05/03/2025 

Total Compensation Estimator Tool

This position provides support for the Office of Health Information Exchange (HIE) and Policy Analysis Unit through developing and maintaining processes to document, track, and report the activities and accomplishments unit.

 

Your Specific Responsibilities:

•Provide customer service, organize meetings and events, including the facilitation of meetings and drafting of meeting minutes, and provide resource assistance in response to inquiries and support and track the annual outreach event plan.

•Maintain program knowledge of the Agency’s Health Information Technology projects and participate on project teams for the Health Information Exchange programs.

•Provide project management support for outreach activities for the Florida Center for Health Information and Transparency.

•Manage content and performs updates and development for the Florida HIE and Policy Analysis internal and external websites. 

•Authors, edits, reviews or coordinates production of outreach materials and reports as assigned.

•Other duties as assigned to support the HIE and Policy Analysis Unit.

 

 Minimum Qualifications:

•At least two years of professional experience using Microsoft Office in a business environment.

•At least one year of professional customer service or technical assistance experience.

 

A good attendance record is essential for any individual in this position as the work involved occurs daily and is time-critical. 

The individual in this position is expected to report to work daily and on time. 

Leave must be requested in advance except in emergency circumstances not under the control of the employee.

 

Knowledge, Skills, and Abilities:

•Working knowledge of Microsoft Office Suite (including Excel, Word, Outlook, PowerPoint, and Publisher)

•Strong organizational skills

•Ability to master program knowledge

•Customer service communication skills

•Technical support experience

 

Our Organization and Mission:

The Agency for Health Care Administration (AHCA) is Florida’s agency for health care transparency and information.

Our mission is “Better Health Care for all Floridians.” 

Our vision is “A health care system that empowers consumers, that rewards personal responsibility and where patients, providers and payers work for better outcomes at the best price.” 

Our values include “Accountability – We are responsible, efficient, and transparent. 

Fairness – We treat people in a respectful, consistent, and objective manner. 

Responsiveness – We address people’s needs in a timely, effective, and courteous manner. 

Teamwork – We collaborate and share our ideas.”

 

What We Do:

Our commitment to maintaining and updating nationally recognized health care transparency websites like FloridaHealthFinder empowers consumers to confid