Sr. Technical Product Manager

Position Summary

Are you a passionate Technical Product Manager looking to radically improve data analytics for business-critical programs, and collaboratively deliver innovative capabilities with automation and AI? Are you energized by collaborating daily with technical teams to discover and prove new solutions to business problems, especially problems involving complex data flows? Do you love working with internal users to understand their needs and help them work more efficiently? Are you excited to join a small and growing Product organization, and help us evangelize best practices for Product Management within a high-performance company culture?

As a Senior Technical Product Manager, you will introduce and optimize LHW’s most cutting-edge technology capabilities in a collaborative Agile work environment. Your teammates will rely on your deep knowledge of industry trends, user needs, and business context as you work together to iteratively discover and deliver great technology experiences.

This is a full-time position located in New York City. We offer a hybrid schedule, working from our NYC office location 2 days per week.

 

Responsibilities

· Deliver business outcomes that create customer value using LHW’s technology products and services. Domains include databases, data warehouses, middleware platforms, analytics platforms, and supporting technologies such as AI and robotic process automation (RPA).

· Assess opportunities, set priorities, discover solutions, and drive iterative day-to-day delivery.

· Establish, socialize, and maintain a product vision and strategy.

· Set Objectives & Key Results (OKRs) and Key Performance Indicators (KPIs) for technical product development.

· Develop and communicate outcome-based product roadmaps, including high-integrity time commitments when needed.

· Collaboratively define epics and stories with detailed acceptance criteria.

· Maintain prioritized backlogs and validate that solutions meet acceptance criteria.

· Analyze and communicate quantitative outcomes vs. OKRs and KPIs.

· Nurture strong relationships with stakeholders, cross-functional Agile teams, and users, especially the Business Analytics and Insights team.

· Deeply understand and represent the voice of customers.

· Proactively identify new business & customer problems to solve.

· Base decisions on industry trends, platform capabilities, data analysis, and user feedback.

· Champion innovative technologies such as artificial intelligence and machine learning to drive better business outcomes.

· Act as the Product Owner on one or more Scrum teams.

 

Minimum Requirements, Experience and Qualifications

· 5+ years of experience as a Product Manager for shared technology platforms

· Certified Scrum Product Owner (CSPO) or similar credential

· Strong working knowledge of modern enterprise data architecture and analytics technologies

· Hands-on experience with data warehouses and CRM platforms

 

Skills and Abilities

· Highly organized, collaborative, and detail-oriented

· Proactive, curious, adaptable, self-motivated, quick to learn

· Strong facilitation and problem-solving skills

· Passionate about technology products

· Empathetic for users and accountable to help them

· Able to clearly articulate complexity

· Outstanding written and verbal communication skills

 

Compensation 

Expected Salary*: $137,000-160,000

Target Incentive bonus: 10% 

*Actual compensation within that range will be dependent upon the individual's skills, experience, location and applicable laws.

 

Benefits 

The Leading Hotels of the World fosters a high-performance culture and generously rewards its employees for their contributions. Here is just a preview of the benefits we offer: 

• 22 days of Paid Time Off (PTO), 11 paid holidays, including birthdays as a personal holiday
• Medical coverage available within the first month
• Health Savings Account (HSA) with Company seed
• 401(k) company match up to 4% of salary
• Up to $500 for home office setup credit
• Up to $500 travel credit that supports and encourages our employees’ passion for travel
• Unlimited access to financial advisors
• 4 weeks work-from-anywhere 

  

About The Leading Hotels of the World, Ltd. (LHW)

Comprised of more than 400 hotels in over 80 countries, LHW is the largest collection of independent luxury hot