Sr. HR Program Manager, Hiring

Ready to Transform Hiring at Microsoft?

We are looking for a Sr.HR Business Program Manager, Hiring to join the team! 

About People Operations

The People Operations organization delivers a comprehensive platform for end-to-end operational services and employee life-cycle experiences. From hire-to-retire, we deliver operational excellence and lead with empathy, offering Human Resources (HR) products that support every candidate, employee, and manager. As we enter an exciting phase of modernization, we are leveraging AI to enhance our experiences and increase agility in response to rapid change. Our scope spans Employee Self-Service, support, hire-to-retire processes, and the enablement of HR programs. 

Your Mission: Sr.HR Business Program Manager, Hiring

As our new Sr.HR Business Program Manager, Hiring, you’ll be the strategist and innovator behind seamless hiring experiences. Here’s what you’ll do:

• The Sr HR Program Manager, Hiring -plays a key role in delivering high-quality hiring experiences for our global business teams, hiring managers, candidates, and employees.
• You will focus on delivering services and experiences that are tailored to the needs of the businesses, personal and empathetic for the candidates, and compliant with our policies.
• You will lead a team of 4 that delivers with excellence – and you will lead work across teams and organizations to design and continuously improve our solutions and services to best meet the evolving needs of our customers.
• You will work at global scale, building partnerships across organizations, monitoring and measuring the services our community delivers, and leveraging data and insights to drive optimization and transformation. 

This is a work -hybrid position  – Team up in person from our beautiful campus three days a week to spark ideas, build connections, and make an impact together!

If this sounds like you, we'd love to meet you! 

Responsibilities

Process Design and Execution

• Champions process execution by utilizing broad knowledge of process tools and methodologies (e.g., value stream mapping) in accordance with compliance and controls for team. Establishes a clear end-to-end view of expected business outcomes for owned processes by leveraging data, research, and assessments. Promotes stakeholder engagement rhythm to ensure engagement and alignment across teams to drive process outcomes. Promotes the identification of alternative solutions and options to resolve challenges with business partners across teams.
• Champions process design and the development of business outcomes to assess process performance for complex processes across business functions. Leads definition of yearly goals and provides vision for strategy, and defines solutions for anchoring to industry standards and process measures, implementing controls, maintaining compliance, optimizing customer experience, and helping to drive cost down for team.

Process Governance

• Oversees end-to-end governance for complex processes across business functions. Accountable for documentation maintenance for flow, controls, underlying systems, and requirements needed for team. Drives a culture of governance.

Process Maintenance and Optimization

• Champions the incorporation of process methodologies (e.g., Six Sigma, Lean, value stream mapping, Prosci) and recommends prioritization for process improvement, including optimizing, maintaining, and transforming current processes to increase efficiency and effectiveness for team. Leverages feedback and gains buy in from others to make process decisions for improvement and builds a business case for change.
• Orchestrates change management efforts using broad understanding of the business (e.g., readiness, timing, impact on stakeholders, data, tools, systems, policy, return on investment [ROI]); communicates overarching future goals and roadmap to stakeholders.
• Sets broad strategic goals and roadmap for process monitoring and evaluation for team. Uses analyses and takes business capabilities into consideration to set the strategic roadmap and subsequent automation of complex processes by translating data into action. Leverages statistical analyses and data t