Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Lockbox Processor within PNC's AR Advantage Operations Group, you will be based in Itasca, Illinois.

*The schedule for this position is in the office, Sunday through Thursday 6:00 am to 2:30 pm.

The ideal candidate will enjoy an entry level position, have the ability to perform repetitive functions, meet deadlines, be detail-oriented and take direction and coaching in stride.

Job Description

• Extracts remittances based on standard operating procedures. Responsible for maintaining specific productivity and quality levels. May require some machine operation and basic ten key skills. At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Lockbox Processor (Mail Room Operations-Extraction) within PNC's Lockbox-Operations Group, you will be based in Itasca, Illinois.
  
  Production Job Duties include:
  
  -Stand, walk and move around all day in a fast paced mail room.
  -Operate large mail extraction machines and mail sorting machines.
  -Catalog, shelve and sort high volumes of mail in a timely and accurate manner.
  -Prepare large amounts of dated mail for outsourced shredding vendor.
  -Receive express mail shipments, open, upload information and prepare contents for the next routing stop on the production floor.
  -Cross training in other mail room operations will occur as business needs dictate.
  
  *The schedule for this position is in the office, Sunday through Thursday 2:00 pm to 10:30 pm.
  
  Ideal candidates will enjoy an active entry level position, have the ability to perform repetitive functions, meet deadlines, be detail-oriented and take direction and coaching in stride.
• Processes and/or reconciles transactions in accordance with established policies and procedures.
• Ensures the appropriate materials, documentation and capacity are available to complete transactions. Confirms equipment is operational, if applicable.
• Provides feedback on workflow and work received.
• Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

To learn more about this and other opportunities on our team. Watch this video.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Competencies

Accuracy and Attention to Detail, Managing Multiple Priorities, Operational Functions, Standard Operating Procedures

Work Experience

Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

No Degree

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription