ABA Center Administrative Specialist

The Heartbeat of Our Center: ABA Center Administrative Specialist Needed!

A Bridge To Achievement is seeking an energetic and career-minded professional to join our team! We are currently hiring a full time administrative position at our University location (8530 Cliff Cameron Drive, Charlotte, NC, 28269). The applicant must be willing to work between the hours of 7:30AM and 6:30 PM, though scheduled times may vary.

The Center Administrative Specialist plays a vital role in ensuring the daily operations of their assigned center are smooth and efficient. This position opens and closes their center and is the first point of contact for employees, learners and visitors. This position provides multi-faceted support to the center all throughout the day and ensures the center remains a sanitized and organized work environment.

Who is ABtA?

A Bridge to Achievement is a rapidly growing agency that provides family-centered Applied Behavior Analysis (ABA) services, emphasizing the future of children with ASD and their families. Our expert team of Board Certified Behavior Analysts (BCBAs) and highly trained behavior technicians use evidence-based ABA methods to teach children social, communication, play, cognitive, and self-care skills, while reducing problem behaviors in a variety of settings based on the family needs.

At ABtA, we understand that ASD has a dramatic and lifelong impact on individuals with this diagnosis and their families. We partner with parents to understand their children by identifying their strengths, interests, and learning styles. Using ABA and other evidence-based techniques, our highly-trained clinicians focus on therapies and interventions that use positive reinforcement to teach the children we support to reach their full potential. We then integrate our services in a variety of settings striving to create the most effective learning experience and promote positive change across all aspects of the lives of the children we serve and their families.

Why should you choose a career with ABtA?

Our unique organizational approach to our administrative processes allows those familiar with the ABA or ASD field an opportunity to expand their (or switch to!) non-clinical career. By joining the ABtA Admin Department, you will help contribute to the overall success of our learners, centers, and agency through the integral job duties listed below.

ESSENTIAL FUNCTIONS:

• Opens and/or closes the center (keyholder duties) and follows all procedures to maintain the safety and smooth operation of the center 
• Welcomes and check-ins learners and families for pick up and drop off
• Answers miscellaneous radio calls to support the center throughout the day
• Acts as a liaison for the agency with outside parties that arrive at the center (mailmen, delivery drivers, parents, and other occupants, etc) by answering the door and directing them to the appropriate parties
• Maintain sanitation, cleanliness, and organization standards throughout the business day set by the agency for their assigned centers
• Maintains necessary center records (ex. Confidentiality forms, sign in systems) and ensures HIPAA compliance standards 
• Maintains communication with lead center support staff or center manager regarding issues, solutions, and ideas to optimize processes at the center
• Assists with preparation and organization of program materials/supplies 
• Assists with ratio requirements (2:1) and learner toileting needs throughout the day 
• Assists with group times (co-captains) across the center as needed 
• Ensures the safety of learners served by following all agency procedures on least restrictive environment and alternatives to restrictive interventions 
• Maintains strong knowledge of individualized learner behavior intervention plans to provide behavioral support as needed 
• Promotes learner morale and dignity through assent-based practices
• Adheres to the BACB’s RBT Ethics Code
• Performs additional related duties as assigned

Requirements

Qualifications Requirements:

• High school diploma or GED required; Associates degree or above in psychology, business administration, marketing, communications, or a related field preferred 
• Minimum of one year of overall experience in administration, office upkeep, or receptionist  duties preferably in a related human services or healthcare field required 
• Minimum of one year of overall experience within a related human services field (IDD/DD, ABA, etc) preferred 

• Working knowledge of administrative practices and procedures within human services organizations (ABA organizations preferred)
• Knowledg