Senior Business Development Manager

Job Purpose

The Senior Business Development Manager will be responsible for executing both strategic and tactical initiatives to establish and maintain long-term client relationships, ultimately driving new business opportunities and sustainable revenue growth. Leveraging deep expertise in product and business development, they proactively engage with clients to identify opportunities, foster strong partnerships, and contribute to overall business expansion.

 

About Regulated Industries

 

RWS Regulated Industries is a highly specialized division of RWS, a world-leading provider of technology-enabled language, content, and intellectual property services. The Regulated Industries division is focused on developing translation and content management solutions tailored to address the complex regulatory environment in force with premium sectors such as Life Sciences and Healthcare (pharmaceuticals, medical devices, CROs, healthcare companies), Finance (banks, asset management companies, insurance providers, fintech) and Legal (law firms, audit companies).  

Job Overview

Key Responsibilities

• Identify and target pharmaceutical companies, medical device manufacturers, contract research organizations (CROs), and biotech firms needing regulatory-compliant localization services.
• Develop and implement sales strategies to secure high-value contracts for clinical trial translations, regulatory submissions, and multilingual labeling.
• Meet or exceed revenue targets by acquiring new clients and expanding services within existing accounts.
• Research and engage with localization managers, regulatory affairs teams, clinical operations leaders, and medical writers to understand their multilingual needs.
• Generate leads through networking at industry events and conferences. 
• Leverage CRM data and industry reports to identify new business opportunities.
• Build and maintain long-term strategic relationships with key decision-makers.
• Act as a trusted advisor by educating clients on the importance of linguistic validation, medical translation accuracy, and regulatory compliance (ISO 17100, EMA, FDA, MDR, IVDR, HIPAA, GDPR).
• Ensure seamless client experience by aligning language services with clinical trial timelines, product launches, and global regulatory requirements.

• Monitor industry trends, regulatory updates, and localization requirements across FDA, EMA, PMDA, and CFDA.

  Analyze competitor offerings and position differentiated solutions such as AI-powered medical translation, linguistic validation, and structured content management.

  Provide market intelligence to shape pricing strategies, service enhancements, and go-to-market approaches.

• Develop and present tailored proposals, RFP responses.

Skills & Experience

• Experience in an outbound revenue, Senior Business Development role
• Specialization selling Software (SaaS) and Services B2B
• Proven track record of meeting sales targets
• Ability to communicate software solutions and ideas in detail and at a high level
• Ability to cold call into an organization and identify key decision makers and influencers
• Self-motivated and able to appropriately set and pursue own goals in support of the organization's goals
• Organized, flexible and able to manage multiple opportunities simultaneously; pays attention to detail and able to report results in a concise format
• Able to plan, organize and follow job activities in accordance with their importance and respond appropriately to changes and interruptions
• Working knowledge of Salesforce.com preferred, but not required
• Must be a skilled communicator with a dynamic and engaging phone presence who excels in questioning and listening to determine the prospect's needs
• Must be a fast learner who enjoys self-education
• Must be able to generate well written correspondence to targeted customers
• Focused, polite and persistent; he/she knows how to learn and derive strength

Life at RWS

At RWS, we’re here for one purpose: unlocking global understanding.

 

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

 

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law fir