Area Lead

Positions Summary: Administer operational directives for the Area. Plan, direct, or coordinate operational strategies and objectives at the highest level of management.

Essential Responsibilities:

• Primary duties include supervision of assigned employees.
• Establishes and oversees the implementation departmental operational policies, goals, objectives, and procedures, conferring with senior management and staff members as necessary.
• Performs a full range of supervisory responsibilities including hiring, training, scheduling of work, grievances, performance counseling, and recommendations for promotions, demotions and termination of employment. Ensures that all relevant Human Resources and HSE policies and procedures are followed and adhered to.
• Communicates all day-to-day activities including staff demands to Operations Supervisor.
• Analyzes day to day operations to ensure efficient and effective services.
• Provides training, operational support and troubleshooting as required to maintain operations of equipment.
• Act as a primary communication link between the customer and management.
• Responsible for monitoring parts inventory.
• Perform other related duties as required.

Education and Experience:

• High School diploma or equivalent. Minimum two to four years work related skill, knowledge or experience.
• Knowledge of general confidential information policies, procedures and regulations that governs employee and employer confidentiality.
• Knowledge of general business and management principles involved in strategic planning, resource allocation, technical skill, leadership technique, production methods, and coordination of people and resources.
• Knowledge of general principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Travel required
• Sensitive to confidential information
• Must work independently and as a member of team

Working Conditions & Physical Requirements:

• Able to read, speak and write English.
• Strong physical and mental health to maintain demanding workload.
• Able to work under stressful conditions at times.
• Communication - phone communication, communication with personnel and vendors.
• Seeing - able to see the computer screen.
• Climbing – able to go up, down and over equipment in a safe manner using good judgment and proper safety equipment as is required.
• Working irregular hours required.
• Travel, overnight and multiple stay is a requirement.
• Strong work ethics of integrity and honesty striving for excellence in all activities employing accompanying communication.
• Dependability, reliability, fulfilling responsibilities.

This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and is subject to change as the needs of the employer and requirements of the job change.  Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.