Team Lead - Community

Description

Oversee day-to-day operation of services in assigned areas. Act as a mentor and support the positions supervised. Provide training, development, and support to all staff to ensure quality of services and successful outcomes for people served through programs. Be responsible for effective utilization of consumer budgets and staff caseload assignments. Maintain records of services provided. Uphold and promote the agency's mission statement.

• Supervise, mentor, support, assign caseloads, and assess staff performance of direct subordinates., including Community Consultants, Director Support Professionals, Group Facilitators and Team Leads
• Assist with hiring and training of staff in conjunction with the Field Training Coordinator and Intake Coordinator
• Conduct annual performance review of all staff supervised
• Coordinate and lead meetings and other staff activities
• Assist staff with providing services and staffing/coverage needs as necessary
• Create, maintain, and approve staff schedule
• Coordinate, enter and track staff assignments in accordance with client needs and staff absence requests
• Act as the liaison between the support services and Human Resources/Quality Assurance (HR/QA) department to ensure compliance items are updated and staff can work/continue working without interruption
• Approve time
• Coordinate staff assignments and provide individual participant training along with Field Training Coordinator
• Ensure the quality of programs and services by completing an assessment for all potential new clients
• Ensure outcomes for people with disabilities based upon their desires, interests, and personal plans for the future as outlined in the PCISP
• Develop program curriculum for both individuals and groups in accordance with PCISP goals
• Work in conjunction with Director and Service Coordinator to ensure agency success.
• Complete data entry into agency utilized software for purposes of carrying out client services
• Ensure that efforts are undertaken to implement each participant's choices
• Provide opportunities for inclusion through training, advocacy, social interactions, invitations to participate, behavioral support, and planned activities
• Represent Sycamore Services, Inc. at individual served Annual, Quarterly and as needed meetings
• Market services to funding agents as appropriate
• Assist for management of referrals, intake process, and waiting lists in conjunction with Intake Coordinator and Field Training Coordinator
• Assist for management of referrals, intake process, and waiting lists in conjunction with Intake Coordinator and Field Training Coordinator
• Ensure open communication and coordinate services with individuals served, natural supports, residential providers, Case managers, etc.
• Assist for management of referrals, intake process, and waiting lists in conjunction with Intake Coordinator and Field Training Coordinator
• Ensure open communication and coordinate services with individuals served, natural supports, residential providers, Case managers, etc.
• Assist for management of referrals, intake process, and waiting lists in conjunction with Intake Coordinator and Field Training Coordinator
• Ensure open communication and coordinate services with individuals served, natural supports, residential providers, Case managers, etc.
• Oversee implementation and monitor PCISPs and NOA’s for program participants
• Maintain open communication with families, care providers, agency staff and state agencies
• Maintain confidentiality concerning all persons served by Sycamore Services
• Oversee implementation and monitor PCISPs and NOA’s for program participants
• Maintain open communication with families, care providers, agency staff and state agencies
• Maintain confidentiality concerning all persons served by Sycamore Services.
• Oversee implementation and monitor PCISPs and NOA’s for program participants
• Maintain open communication with families, care providers, agency staff and state agencies
• Maintain confidentiality concerning all persons served by Sycamore Services
• Demonstrated ability to teach and supervise others
• Knowledgeable in the development of Individual Service Plans preferred
• Must demonstrate sound understanding of Community Integration, and the ability to work effectively within human service systems
• Excellent verbal and written communication skill
• Intermediate to Advanced proficiency with Microsoft Excel preferred
• Willingness to drive large transit vehicles

Requirements

• Ability to lift a minimum of 35 pounds; upper body leverage strength required
• High School Diploma or GED required
• Minimum of 3 years' experience working with pe