Director, Storm Warning Meteorologists

About AccuWeather

AccuWeather, recognized and documented as the most accurate and most used source of weather forecasts and warnings in the world, has saved over 12,000 lives, prevented injury to over 100,000 people, and saved companies tens of billions of dollars through better planning and decision-making.

Billions of people around the world rely on AccuWeather’s proven Superior Accuracy™ across our consumer digital platforms. AccuWeather.com is the #1 weather destination and one of the top 100 most-visited websites in the world, and our award-winning AccuWeather app delivers detailed real-time forecasts to millions of smartphones.

AccuWeather forecasts also appear on digital signage, in 700 newspapers, are heard on over 400 radio stations, and viewed on 100 television stations. The AccuWeather Network and AccuWeather NOW® reach an audience of over 125 million on cable and streaming platforms including DirecTV, Charter Communications - Spectrum, Verizon, Philo, Frndly TV, Comcast’s Xfinity X1 and Xfinity Stream, Roku, Xumo, Rockbot, LG, and Amazon Freevee.

AccuWeather For Business serves more than half of the Fortune 500 companies and thousands of other businesses and government agencies globally.

Dr. Joel Myers, Founder and Executive Chairman, established AccuWeather in 1962 and is considered the “father of modern commercial meteorology.” Myers, a leading creative thinker and visionary, has been called “the most accurate man in weather” by The New York Times and has been recognized as one of the top entrepreneurs in American history by Entrepreneur’s Encyclopedia of Entrepreneurs. 

 

Position Summary 

The Director, Storm Warning Meteorologists leads the 24x7x365 operational team of Storm Warning Meteorologists (SWM) which produce the “Gold Standard” of weather risk mitigation known as the SkyGuard® Service for AccuWeather for Business (AFB) customers enabling companies to make the best weather-impacted decisions. This service is at the core of AccuWeather’s mission to save lives and protect property. The Director is responsible for providing inspirational, engaging leadership of the team while ensuring the forecasts and warnings with Superior Accuracy are delivered to businesses with excellent customer service. This includes reviewing team member performance, developing career paths, recruiting new talent, and encouraging a positive and collaborative team environment where all team members are performing at their best. This position is part of the Forecasting Leadership Team. 

 

Responsibilities 

• Provide engaging leadership of the Storm Warning Meteorologist (SWM) team, fostering a positive, collaborative environment that consistently delivers world-class SkyGuard® Service and supports respectful dialogue, effective communication, and consistent forecasting across teams and offices. 

• Supervise and support SWMs across all shifts to ensure high-quality customer service, operational excellence, and individual career development. 

• In collaboration with supervisors and managers, engage regularly with SWMs to understand career ambitions, identify areas for growth, and support individual development plans, including continuous education and career path planning. 

• Provide leadership and support to supervisors and managers who refine written career development roadmaps for each SWM. 

• Play a lead role in interviewing and hiring processes and practices, including coordination with HR to maintain a strong candidate pipeline and ensure an engaging, effective recruiting and interview process. 

• Collaborate with the Training Coordinator to develop and manage training plans for all team members, ensuring ongoing performance feedback and skill development. 

• Hold regular communication sessions and maintain ongoing coaching and counseling to improve performance, productivity, and skill sets. 

• Maintain correct staffing and scheduling levels to optimize customer service delivery. 

• In partnership with other members of the Operations Leadership Team, address client feedback and operational issues promptly, removing barriers to productivity and quality. 

• Encourage continuous improvement by gathering ideas from the team, working with leadership to evaluate and implement changes, and providing feedback on outcomes.