Senior Manager: Ski & Ride School
Vail ResortsAbout the role
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
The Ski & Ride School Senior Manager oversees and is responsible for the overall guest experience of the Ski andSnowboard School, and Licensed Summer Camp Activities. This is achieved through focusing on quality control of our products, financial management, teamwork, guest relations, employee development, creation and implementation of new programs and services, hiring, training and leading the management team, administrative duties and personaldevelopment and job specific responsibilities defined by the Skier Services Director.
Job Specifications:
- Starting Wage: $70,944 - $93,645 +annual bouns
- Employment Type: Year Round
- Shift Type: Full Time hours available
- Minimum Age: At least 18 years of age
- Housing Availability: No
Job Responsibilities:
- Direct and monitor quality of overall summer and winter products and staff to ensure exceptional guest experience,alignment with Resort and Company goals, financial success, and development of future summer and winter products/programs.
- Responsible for the financial management of all operations, including assisting on budget development, obtaining financial contribution goals, through internal controls and results from our product development.
- Personnel management including hiring and professional growth of all staff, supervision, operational and strategic planning for the school along with the Director of Skier Services. Direct oversight of Manager and Supervisors.
- Work with Manager and Supervisors to ensure accountability for the quality of products and services for the guests.Provide feedback, growth opportunities, leadership opportunities and appropriate training to develop Ski & Ride School and Summer Camps Leadership Teams. Develop training that impacts Pros’ needs and helps them become lifetime snow Pros, and creates positive culture .
- Work with the General Manager and Director to support and achieve quality, financial, and safety targets.
- Communicate with the SRS Training Lead, Manager and Supervisors on an ongoing basis to ensure staff training matches the intended outcomes and program coordination is smooth with all operating groups.
- He
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