Head of Business Excellence

Considered the founder of the industry, Genentech, now a member of the Roche Group, has been delivering on the promise of biotechnology for more than 45 years.

Genentech is a biotechnology company dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis.

The Opportunity

As the Head of Business Excellence, you will lead the charge in optimizing business processes and driving operational excellence at our main US Distribution facility in Louisville, Kentucky. Reporting directly to the Site Head, you will spearhead the development and implementation of the site business excellence strategy aligned with the company's vision and objectives.

Your role involves partnering with site leaders to drive informed decision-making and delivering value across the organization. You will be instrumental in defining and embedding business excellence within the site's operational functions and throughout the organization, promoting a culture of collaboration, agility, and efficiency.

What You’ll Do

Strategic Leadership and Team Management:

• Define and implement the business excellence strategy aligned with the company's vision and objectives.

• Lead cross-functional teams to drive operational improvements and ensure consistency across all business units (Commercial Parcel Distribution, Clinical Distribution and Inbound / Outbound Logistics Operations).

• Collaborate with senior management to identify areas of improvement and develop action plans.

• Manage a high-performing team with direct and indirect reports, facilitating execution of Supply Chain business operations.

• Build adaptable and lean business processes for Supply Chain transformation.

• Benchmark industry standards for supply chain excellence.

Warehouse and Distribution Supply Chain Optimization & Process Improvement:

• Develop and implement improved warehouse and distribution supply chain processes and KPIs based on data analysis.

• Improve inventory management, order fulfillment, and distribution capabilities to achieve optimal efficiency.

• Ensure Supply Chain strategies align with corporate strategies and portfolio life cycles.

• Enhance customer satisfaction by streamlining distribution processes and optimizing supply chain operations.

• Lead efforts to design systems for inventory, supply, and demand visibility across warehouses and distribution centers.

• Oversee analysis and redesign of business processes to enhance efficiency, reduce costs, and improve customer satisfaction.

• Establish and maintain a system for continual improvement, promoting Lean and Six Sigma methodologies.

Integration, Collaboration, and Digital Strategy Development:

• Integrate supply chain strategies with clinical and commercial business requirements, finance, and digital expectations.

• Represent Global Supply Chain in key SAP programs and support regional and central supply chain functions with continuous improvement.

• Establish and monitor KPIs and deploy a control tower for warehouse business processes.

• Develop the site digital strategy and roadmap to stay ahead of industry trends.

• Act as a change agent and dynamic leader, managing complexity and urgency to drive digital transformation and operational efficiency.

Stakeholder Engagement and Decision Making:

• Engage with internal departments (e.g., Operations, Quality, Site Services, Customer Service) to drive collaborative initiatives and gain insights.

• Maintain relationships with external partners, regulatory bodies, and customers to ensure compliance and enhance business opportunities.

• Influence and guide department heads and team leaders to adopt best practices and drive cultural change.

• Exercise autonomy in decision-making related to process improvements and project initiatives.

• Provide strategic guidance and recommendations to executive leadership on business performance and improvement opportunities.