Vendor Operations Management Coordinator

Anticipated End Date:

2025-07-22

Position Title:

Vendor Operations Management Coordinator

Job Description:

Be Part of an Extraordinary Team

The MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs.

Vendor Operations Management Coordinator 

 

Location: This position is based in Ohio with a strong preference for Columbus, OH. 

 

Hybrid Workforce Schedule: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. 

 

The Vendor Operations Management Coordinator is responsible for managing relationships with multiple Area Agency on Aging (AAA) vendors to ensure goals are achieved for an enterprise function. 

 

How You Will Make an Impact 

Primary duties may include, but are not limited to: 

•  Manages the day-to-day execution of Area Agency on Aging (AAA) vendor agreements to ensure compliance, monitor quality, and when necessary, develop corrective action plans.  

• Identifies discrepancies and disagreements between business and AAA and partners with appropriate business for resolution 

• Supports vendor management consultant in performing Readiness Assessments of AAAs when a new vendor's service is rolled out or when an existing vendor's service is expanded or enhanced.  

• Maintains all AAA profiles.  

• Supports AAAs with creation and maintenance of compliant governing documents and maintains SOPs and process flows.

• Tracks industry and AAA-specific news and business updates.

• Maintains tracking of AAA performance.

• Partners with IT regarding internal requirements and AAA interaction.  

• Creates, reviews and approves AAA access to company systems.  

• Reviews AAA performance reports and comments and works with Director of Service Coordination for clinical process strategies. 

• May participate in fact-based negotiations of agreements and/or participate or lead cross-functional teams to implement AAA services. ​

Minimum Requirements:  

• Requires a H.S. diploma or equivalent; 3 to 5 years of increasingly responsible professional level contract management, vendor management experience; or any combination of education and experience, which would provide an equivalent background.  

 

Preferred Skills, Capabilities, and Experiences: 

• BA/BS degree in business or other related major preferred.

• Experience with OH AAA network strongly preferred.

• Experience with OH MyCare programs strongly preferred.

• LTSS experience to include creation of workflows and SOPs strongly preferred.

• Experience supporting a delegated vendor partner strongly preferred.

Job Level:

Non-Management Exempt

Workshift:

1st Shift (United States of America)

Job Family:

PUR > Vendor Relations

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance