Senior Claims Reporting Analyst

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. 

Join us and play your part in something special!

The Sr. Claims Reporting Analyst is the primary contact for Claims leaders and senior stakeholders with regard to requirements for Claims reporting, analytics and information systems.

The Senior Claims Reporting Analyst will support the Professional Liability and Cyber Claims teams by:

Job Responsibilities

• Engage with key stakeholders and provide Claims subject matter expertise to identify additional areas for improvement and provide key information and analysis to ensure alignment with the overall business strategy.
• Responsible for developing requirements and specifications that support business requirements, functional requirements, system requirements, and report specifications.
• Investigates operational opportunities, contributing to the recommendation of improvements in automated and non-automated components of new or changed processes and organization.
• Aligns strategic priorities and projects within Claims and coordinates internal and external communications to ensure overall efficient operation
• Works with Claims to design and make recommendations on reengineering the processes and identifying technology enablers for more streamlined processes in Claims.
• Specifies and develops test scenarios to test new/updated processes to deliver improved ways of working for the end user at the same time as delivering efficiencies and planned business benefits. Records and analyzes test results and reports any unexpected or unsatisfactory outcomes.
• Acts as a senior team member to ensure data projects continue to align with Claims priorities and business cases.
• Provides expertise to stakeholders on devising effective and efficient approaches to achieve the desired business outcomes.
• Writes and presents business cases.
• Designs reporting metrics for Claims.
• Oversees reporting projects to track various claims or market trends.
• Acts as a liaison across Claims to increase awareness and alignment.
• May travel up to 10% as needed.

Education

Bachelor’s degree preferred, or 10 years relevant experience or a combination of both

Certification

• Successful achievement of relevant industry designations (AIC, AINS, and/or AIS) a plus
• Achievement of other industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) or higher education a plus

Work Experience

• 5+ years relevant professional experience in Claims (multi-line experience preferred)
• 5+ years experience as a re/insurance Claims or business analyst
• Experience with Agile processes and frameworks preferred

Skill Sets

• Strong oral and written communication, collaborative and facilitation skills
• Strong organization and time management skills
• Advanced skills in Microsoft Excel, Word, PowerPoint and MSTeams required
• Intermediate skills in QlikSense, PowerBI, Tableau or other data visualization tool preferred
• Intermediate skills in SQL preferred
• Experience with MS PowerAutomate or other business process workflow tools preferred
• Ability to communicate highly technical information in a business-friendly manner
• Ability to communicate business requirements in a technical manner
• Attention to detail and focused on accuracy with a strong desire for continuous improvement
• Viewed as leader in the organization; coaches and mentors less experienced team members
• Demonstrated history of building partnerships across all teams and levels

US Work Authorization

• US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary for the Sr. Claims Business Analyst is $72,100 - $101,530 with 15% bonus potential.

Who we are: 

Markel Group (NYSE – MKL) a fortu