MANUFACTURING QUALITY SUPERVISOR I- Weekend Night Shift 12 hours

HOURS : Friday, Saturday, Sunday 6pm-630am

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Coordinates all inspection activities on the respective shift, including dispositioning of materials.
• Conducts and documents investigations as necessary.
• Oversees and monitors the day-to-day operation of assigned area(s) including workflow,
management of work in process, job assignments, rotations, etc. to ensure smooth flow and
efficient production.
• Implements quality and process improvement initiatives in conjunction with quality and
operations personnel.
• Develops, recommends, and implements systems, processes, activities to improve inspection
and sampling productivity on all shifts.
• Ensures the availability of adequate materials and supplies necessary to conduct sampling and
inspections.
• Conducts current Good Manufacturing Practices (cGMP) and on-the-job training of MQ
personnel and operations personnel where applicable.
• Assists with customer complaint investigations.
• Conducts internal audits for cGMP compliance as needed.
• Performs inspections, as necessary.
• Performs root cause analysis (RCA) on manufacturing holds/deviations.
• Provides long term preventative action measures for manufacturing deviations / holds.
• Assists Packaging and Processing departments with troubleshooting and resolving daily issues.
• Coordinates the implementation of rework with production personnel and tracks the status of
lots that are on HINV status.
• Tracks deviations and holds and ensures timely completion.
• Reviews and updates departmental standard operating procedure to assure cGMP compliance.
1
NOW Health Group, Inc.
Job Description
• Ensures that polices, safety rules, FSMA standards and GMP’s are followed and enforced and
that continual improvement is made towards an injury free environment.
• Actively participates in root cause analysis and other continuous improvement initiatives.
Recommends and implements continuous improvement ideas.
• Ensures key performance indicators in the manufacturing quality area are met or exceeded.
Measures productivity on a daily basis, with goal of meeting standards.
• Supports positive employee relations, fair treatment and respect in all aspects of interaction
with employees; address employee concerns/requests in a timely and caring manner; ensures
all employees and ideas are respected and valued and their unique and diverse perspectives are
leveraged to improve business results.
• Actively engages in the performance of his/her team through setting objectives and measuring
performance. Serves as a coach and mentor to ensure the ongoing development of his/her
team.
• Actively participates in Tier II meetings.
• Closes Hold and Deviation Investigations in a timely manner.
• Provides delegation of daily task assignments for the MQ Inspection team.
• Creates, updates, and reviews Standard Operating Procedures (SOP), Work Instructions (WI),
Forms, Master Manufacturing Records (MMR), and other documentation.
• Informed and held accountable for food safety and regulatory responsibilities.
• Identifies and immediately notifies management about actual or potential food safety issues.
• Resolves food safety issues within their scope of work.
• Complies with safety and GMP requirements.
SAFETY RESPONSIBILITY STATEMENT
Supports a culture of safe production and exhibits safe work practices. Actively participates in the safety
program by engaging in safety activities. Effectively provides and accepts constructive peer-to-peer
feedback on safety performance. Adheres to policies, procedures, SOP’s, safe work practices, and safety
policies and procedures (SPP). Reports ALL workplace incidents to manager immediately.
Communicates concerns to manager, reports hazards, and provides input on prevention. Properly uses,
wears, and stores Personal Protective Equipment when required. Participates on safety teams and/or
completes safety-related activities as part of regular job responsibilities. Responsible for safe work
performance in area. Ensures the completion of job safety analyses, safety inspections and employee
training. Acts as primary communicator of safe work practices and information to department.
Facilitates employees’ participation in the safety activity card program and on safety teams. Completes
incident investigation reports and submits them to manager by end of shift on which the incident is
reported. Conducts safety contacts and documents corrective and preventative actions. Enforces
company policies, procedures, SOP’s, SPP’s and safe work practices.
SUPERVISORY RESPONSIBILITIES
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