Production Support Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.
 

Duties/Responsibilities

• Handles administrative office needs for the facility, such as coordination for recruitment, onboarding, and inventory of office supplies.

• Leads or contributes to cross-functional initiatives that improve administrative or operational processes.

• Supports the enforcement of safety and compliance protocols across the production office.

• Coordinates production activities related to new, rescheduled, and expedited orders to maintain workflow and delivery timelines.

• Supports inventory management by monitoring stock levels, tracking raw materials, and helping with job setups.

• Prepares and maintains documentation, including purchase orders, shipping records, and inventory logs.

• Collaborates with Production, Supply Chain, and Logistics teams to resolve discrepancies and streamline operations.

• Tracks key performance indicators (KPIs) and assists with time studies and accurate labor/material usage reporting.

• Contributes to continuous improvement efforts in scheduling accuracy, material flow, and administrative processes.

• Provides support for shipping, receiving, and warehouse functions as needed.

• Acts as a central point of contact for inquiries related to production documentation and scheduling.

Required Skills/Abilities

• Excellent written and verbal communication skills; bilingual in Spanish or Vietnamese is a plus.

• Strong organizational and time management abilities; able to manage competing priorities in a deadline-driven environment.

• Proficient in Microsoft Office Suite (Excel, Word, Outlook); familiarity with ERP or production systems preferred.

• Comfortable analyzing reports and maintaining accurate records with a high level of detail.

• Self-directed and adaptable with a team-first mindset.

• Familiarity with ISO 9001 standards or manufacturing quality systems is a plus.

Education and Experience

• Bachelor’s degree preferred (e.g., Supply Chain, Business, Operations Management, or related field).

• 3+ years of experience in production, logistics, or warehouse coordination role.

Physical Requirements

• Prolonged periods of standing and walking on a manufacturing floor.

• Ability to lift up to 50 pounds as needed.

• Comfortable working in a fast-paced, sometimes noisy environment.