Unified Communications Specialist - MS Teams (M365)
CACI International IncAbout the role
CACI is hiring a Unified Communications Specialist - MS Teams (M365) to support our customer in Annapolis Junction, MD!
What You’ll Get to Do
• Lead the migration and adoption of Microsoft Teams as our primary unified communications platform.
• Design, implement, and manage Microsoft Teams environments, including configuration, customization, and integration with other systems.
• Provide technical expertise and support for Skype for Business, Jabber, Cisco CMS, VTC (Video Teleconferencing), Oracle SBCs (Session Border Controllers), and other communication services.
• Ensure seamless intercommunication between various communication platforms and services.
• Collaborate with IT teams and stakeholders to gather requirements, define project scopes, and deliver solutions aligned with business needs.
• Conduct thorough testing and troubleshooting to ensure the reliability and performance of unified communications systems.
• Develop and maintain documentation, including system configurations, processes, and procedures.
• Train end-users on the effective use of unified communications tools and platforms.
• Monitor system performance, analyze trends, and implement optimizations and upgrades as needed.
• Stay current with industry trends and technologies related to unified communications and recommend improvements or enhancements.
More About the Role
Ability to manage complex projects and work effectively in a cross-functional team environment
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders
Excellent problem-solving skills and a proactive approach to addressing issues
Experience with Skype for Business, Jabber, Cisco CMS, VTC systems, Oracle SBCs, and other unified communications technologies
Proven experience as a Unified Communications Specialist or similar role, with a focus on Microsoft Teams migration and administration
Strong expertise in Microsoft Teams administration, including voice and video integration, channels, chat, and collaboration tools
Day Shift – Mon-Fri
You’ll Bring These Qualifications
25 years of experience and HS/GED OR bachelor’s and 20 years of experience.
IAT Level 2
CompTIA Security+ CE
What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever-vigilant in aligning our solutions with the nation’s highest priorities.
- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
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