Key Account Manager

About us

Dyson, a British technology and invention company founded in 1993, is dedicated to developing completely new technologies. Dyson employs over 12,000 people worldwide, including over 3,000 engineers at its headquarters in Malmesbury. Dyson has been active in the German market since 1999. Based in Cologne, Dyson Germany is responsible for the sales and marketing of Dyson products at the national level.

About the role

 As a Key Account Manager, you will be responsible for the long-term development and strengthening of our customer partnerships. You will be a perfect addition to our team, providing comprehensive support to our traditional offline customers while also bringing knowledge and expertise in dealing with our online customers. You will build, strengthen, and further develop existing customers and help us find new, strategically appropriate customers. 

Once you have gained a deeper understanding of our customers and their goals, you will have the opportunity to actively shape all levels.  

You will also work closely with your customers and our internal departments  

(Field Sales, Marketing and Finance) develop joint business plans.  

As the key interface between our organization and the market, you are responsible for implementing business plans and achieving agreed targets. You and your KAM team members report to the Senior Key Account Manager. Working together as a team, you will achieve and exceed targets. 

Strategic 

• Development of innovative (long-term) joint business plans with all our customers (offline and online) 

• Monthly sell in / sell out / trade stock planning at customer level 

• Preparation and presentation of business plans, forecasts, analyses and presentations with and for our clients 

• Regular sales and competitive analyses  

Tactical 

• Independently conducting contract and price negotiations  

• Preparation and conduct of annual meetings as well as conclusion of individual annual agreements with our customers 

• Development and implementation of tactical national sales campaigns (promotions) 

Operative 

• Management of contact, quotation and order processes  

• Close cooperation with colleagues from sales and related business areas 

• Participation in and presence at trade fairs and industry events 

Our goals: 

• Transforming the relationship between Dyson and our customers 

• Expansion and further development of our business relationships 

• Creating brand value for Dyson 

• Achieving ambitious sales targets for Dyson and our customers 

About you

• At least 5 years of professional experience in sales and/or key account management  

• Personality: Different, Authentic (self-motivated), Better (ambitious) 

• Working style: Ambitious and results-oriented, structured and creative, flexible and resilient 

• Experience in dealing with strategic customers  

• Experience in building networks 

• Strong communication skills at management level  

• Strong analytical skills and strong persuasiveness 

• Fluent written and spoken German and English skills are essential 

• Very good knowledge of Microsoft Office, especially Excel and PowerPoint
   

Benefits

• Discount on Dyson products

• Subsidies for sports activities

• ​​​​​​​Bike leasing

• Allowance for local public transport or parking spa