Senior Technical Program Manager

Are you a customer-obsessed, Artificial Intelligance (AI)-curious problem-solver who has a passion for Security, and thrives in an inclusive, collaborative global team? The Azure CXP team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.

We are looking for a Senior Technical Program Manager who wants to help accelerate security improvements by creating scalable, reusable, extensive solutions across the Azure fleet.

Azure Site Reliability Engineering (SRE) teams strive to improve reliability fundamentals via software engineering operational improvement, preferring long-lasting platform improvements delivered as engineering projects over repetitive manual operations. We contribute to the product fundamentals and architecture, share knowledge, and code, and prefer reuse over re-invention, always looking for ways to make what we build useful to multiple teams and products.

We are not looking for people who know it all, we are looking for people who want to learn it all. We value the input of people who aren’t afraid to learn all the time and embrace mistakes as they continuously improve both our services and themselves. If you are excited by this type of challenge and you love to work in groups of people who are similarly excited: come join us!

This role supports flexible work from home with occasional in-office meetings.

Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Drive and support the product quality and cybersecurity strategy for Cloud + AI services through portfolio management and ongoing quantitative and qualitative analysis.
• Partner across multiple product groups and various levels of leadership to facilitate the process required to plan and execute engineering priorities aligned to the Cloud + AI quality and cybersecurity strategy.
• Drive continuous improvement to customer and internal engineer experience via established project, program, process, and change management methodologies.
• Quickly innovate and validate ideas through data and delivery of pilot programs and experiments.
• Gather and analyze qualitative and quantitative data to identify meaningful actions to improve delivery against the Cloud + AI quality and cybersecurity portfolio.
• Provided deep business and technical expertise as required to support strategy development.
• You can influence various engineering roles from engineer to engineering leadership. 
• You are the creator and advocate of the Story (the why) and are responsible for describing the value and promoting the work at the appropriate external and internal venues. 
• Create an inclusive work environment where every team member can bring their full and authentic self, where all voices are heard, and the team can deliver their best work as a result. 

Other:

  Embody our culture and values

Qualifications

Required Qualifications

• Bachelor's Degree AND 4+ years’ experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience
• 2+ years of experience managing cross-functional and/or cross-team projects.
  

Other Requirements:

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