Senior Product Analyst

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Klaviyo is looking for a Senior Product Analyst to join our growing R&D team. Data is core to who we are as a company, and you will play a pivotal role in both collecting the necessary data and deriving insights through analysis. Our team works closely with product managers and engineers to best serve the needs of customers within specific product areas. The ideal candidate is intellectually curious, proactive in seeking solutions to challenging problems, and highly focused on delighting our customers.

In this role, you will work closely with stakeholders across multiple teams, both within R&D and those in the broader Klaviyo organization. You’ll also have the opportunity to work on diverse product spheres within our R&D organization, including our core data layer, user experience tracking and analysis, and how all flows to and has influence on the improvement of our customers’ outcomes.

Klaviyo is located in the heart of downtown Boston. We build software that helps tens of thousands of businesses have more relevant and personal relationships with billions of consumers. We are a product-driven company and over invest in making beautiful, efficient, and fast workflows that help our customers accomplish what was previously unimaginable. We push each other to move out of our comfort zone, learn new technologies, and work hard to ensure each day is better than the last. Please note that this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. 

How you will make a difference:

• Own the analytics needs of one or more product areas, including metrics selection and tracking, exploratory research, experimentation, and instrumentation
• Leverage appropriate statistical tools such as time-series analyses, hypothesis testing, and causal analyses to statistically assess relative impact and extract trends
• Generate ideas to shape future analytical projects and initiatives
• Develop dashboards and reports to regularly communicate results
• Present findings exploratory research to senior management to drive business decisions
• Collaborate with cross-functional teams across disciplines such as product, engineering, design, success, and support
• Advocate for data driven decision making and roadmap prioritization based on your understanding of what drives the biggest impact for both our customers and Klaviyo

Who you are:

• You have a bachelor’s or advanced degree in math, economics, statistics, engineering, computer science, or other quantitative field
• You have worked in an analytics or data science role for 5+ years professionally
• You possess strong SQL skills and the ability to use tools such as Python, R, Excel and Tableau to work efficiently at scale
• You balance attention to detail with swift execution, including the ability to deliver on tight timelines
• You have a bias towards learning and constant iteration
• You are self-motivated and have the ability to work independently
• You have strong communication and organization skills

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-relat