Overnight Attendant Supervisor for Portland Garages

Department: Operations - Field(OPS001)

Employment Type: Full Time

Location: I61-85_545 SW Market St

Reporting To: Manager

Compensation: $19.50 / hour

Description

Position: Overnight Attendant Supervisor
Location: Portland, OR
Pay: $19.50 an hour
Shift: Monday - Wednesday (9pm- 7:30am)
Three 10-hour shifts

The Overnight Ambassador is responsible for monitoring and overseeing multiple parking locations in Portland, ensuring smooth operations while delivering exceptional customer service. This role involves assisting customers with entry and exit transactions, maintaining parking equipment, and ensuring cleanliness and safety standards are met. The Overnight Ambassador will also provide detailed reports at the end of their shift regarding any issues encountered.

Key Responsibilities

• Monitor and oversee multiple parking locations during overnight shifts.

• Provide customer service by assisting with entry/exit transactions.

• Maintain parking equipment in operating condition and troubleshoot malfunctions.

• Work closely with team members and management to meet cleanliness and safety standards.

• Greet arriving and departing guests in a friendly manner.

• Direct incoming guests to available parking spaces as a traffic controller.

• Perform vehicle counts to prevent overfilling of parking spaces.

• Issue violation warnings to tenants and visitors for policy violations.

• Control traffic at entrances and exits and assist guests in locating their vehicles.

• Assist in maintenance and repair of parking equipment as directed.

• Report accidents, incidents, or safety concerns immediately to management.

• Communicate professionally with guests, clients, and teammates.

• Oversee the upkeep of the garage and report hazards to superiors.

• Keep Emergency phone on you and answer quickly while on shift.

• Charge the company vehicle every time you are done using it to ensure the next person has a vehicle available.
  
  

Skills, Knowledge and Expertise

• Must be at least 18 years of age.
• Valid driver's license required.
• Excellent customer service and communication skills.
• Ability to verbally communicate effectively with guests.
• Previous customer service experience preferred.

Benefits

Join our team and enjoy an outstanding benefits package, including:



(Full Time Only)

Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.

Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.