Component and OEM Support Engineer (Data Focused)
ThalesAbout the role
Component and OEM Support Engineer (Data Focused)
Irvine, CA (Hybrid)
Position Summary
Thales is looking for a data focused Component and OEM Support Engineer to work with our Product Data and Component Obsolescence. Our focused Component Engineer will split their time between responsibility for timely monthly reporting of Thales Metrics and Obsolescence product analysis reporting. Data Analysis will be related to company monthly metric support: This will require the manipulation of existing Excel reports and creation of new reports used by Engineers and Management monthly. Success will rely on a solid background in Macro creation and use as well as data analysis with an emphasis on telling the correct story for product removals. Attention to detail and accuracy are of prime importance in all presentations created. The position may require leading/monitoring of other on-site/remote team members supporting this activity, as well as presenting to leadership as requested. Training regarding the current data collection and manipulation within excel programs (and others) will be provided.
In this position, you will also research and provide resolution for obsolete components. The task relies heavily on a solid electrical component understanding, good organization skills, and solid reasoning skills. The position will require presenting tactical solution summaries to various internal and external customers when required. You will work to coordinate with the Product Engineer, and other disciplines as well and you will both lead and attend meetings to remain current on all component and product topics.
The Thales IFEC (In-Flight Entertainment and Connectivity) product and service offering is an end-to-end solution that supports our customers before, during and after the flight.
Key Areas of Responsibility
- OEM Data Analysis will require they maintain specific product monitoring and repair data analysis for OEM support and perform coding to fully support repair analysis and reporting processes when required. They will own the data and maintain all aspects of analysis of the data.
- OEM Support Engineering task will include: Develop and Maintain adequate metrics (SAP/Access/ISEDIS paretos, etc.) and conduct product quality presentations to monitor the performance of products; Work with international teams to maintain SAP data integrity of failure data to assure accurate reporting; As OEM Support Engineer they will be responsible to Load SAP RMA and Failure Analysis Data to prepare the Master Data Files which are the basis of all other reports. Load data every 1st of the month, prepare and distribute the monthly data analysis reports to stake holders one week prior to the presentations.
- Prepare weekly reports that are due every Monday include Weekly DLA, Nightly Dashboard and Weekly Inventory; Create management level reports and accurately interpret product detail which are relied upon at all levels of Thales Management. Reports includes: R1 Overall Corporate Report, Airbus DPPM & Overall Production defects Pareto, and approx. 30 other monthly reports; Produce monthly Quality related reports required by internal Thales. Reports include: Production FAL Failure Analysis (PFFA) reports, 3rd Party Production/RMA among others; Generate monthly Airbus & Boeing Monthly Removals Reports which are regularly presented to customers.
- Component Engineering responsibilities will include: Bill of Materials (BOM) clean up and upload to Silicon Experts (SE) for obsolescence analysis; BOM risk analysis, Alternate component research and risk reporting; Customer Obsolescence report.
- Weekly Dashboard Extracts and analysis of stock shortages; CRF Processing (Passive & Active Components); Analyze Part Change Notices and offer suitable alternates for consideration by Engineering; Reach/RoHS reporting as needed; Some TEAMS meetings internationally may require attendance out of normal business hours (1-2/week).
Minimum Qualifications
- Bachelor's degree in Electrical Engineering or related field with 5-8+ years of experience with Electrical Component characteristics and choosing alternate parts of all types and 2+ years of experience managing data in a fast paced environment.
- Electrical component experience with advanced Exce
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