Technical Product Manager – Business AI & Automation

TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily. Whether analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, you'll have the opportunity to make a meaningful and lasting impact.

We are seeking a Technical Product Manager – AI & Business Automation to drive the development of AI-powered workflows that eliminate friction and accelerate internal processes. In this role, you will work closely with a team of Business Process Automation Specialists to design and implement automation solutions using low-code/no-code platforms (i.e. Zapier, n8n, UI Path or Make), while also leveraging your coding skills in Python and SQL to create more advanced solutions. You will lead a small teams of automation specialist, define priorities, collaborate across cross-functional teams, and be hands-on in both designing and building automation workflows that enable efficiency at scale.

The impact you will have

• Own the automation roadmap – Identify and prioritize high-impact automation opportunities that remove bottlenecks and improve internal efficiency.
• Lead a team of business process automation specialists focused on building automated and innovative workflows
• Translate customer requirements into solutions – Work closely with internal stakeholders to understand pain points and define both the 'what' and 'how' to build effective automation solutions.
• Be hands-on in automation development – Have the technical ability to build, refine, and troubleshoot workflows using low-code/no-code tools (i.e. Zapier, n8n, UI Path or Make), integrate GenAI in your products, as well as coding in Python and SQL for more complex automation.
• Ensure scalability and maintainability – Establish best practices for automation development, GenAI integration, ensuring workflows are resilient, adaptable, and well-documented.
• Measure and iterate – Analyze automation performance, track key metrics, and continuously refine workflows for maximum impact.
• Stay ahead of automation and AI trends – Evaluate new AI and automation tools, LLMs, and automation strategies to keep TRM at the forefront of business process innovation.

What We’re Looking For:

• 4+ years of product management experience with a strong focus on automation, AI workflows and business processes.
• Experience with automation tools (e.g., Zapier, n8n, Make, UI Path, or similar low-code/no-code platforms).
• Experience in leading and coordinating teams to deliver projects at a very fast pace.
• Coding proficiency in Python and SQL – ability to build custom integrations, automate data flows, and enhance automation tools beyond low-code solutions.
• Proven ability to translate customer requirements into actionable automation solutions, defining both the what and the how to build them.
• Excellent communication and collaboration skills to work with cross-functional teams, gather requirements, and deliver impactful solutions.
• Self-starter mentality – ability to own projects end-to-end, experiment, and iterate quickly.
• Experience working with AI-powered tools and integrating them into business processes is a plus.
• Strong analytical mindset – ability to assess automation performance, analyze data, and refine solutions based on insights.

About the Team

The Business AI & Automation team at TRM focuses on streamlining operations through automation and AI workflows. We work closely with internal teams to identify pain points and build solutions that increase efficiency, reduce manual effort, and enable TRM to scale faster. Our team thrives on rapid iteration, experimentation, and leveraging the latest AI-powered automation tools to drive results.

Learn About TRM Speed in This Position:

At TRM, speed is a competitive advantage. We move fast, iterate rapidly, and continuously push for better, more efficient ways of working. In this role, you'll be expected to:

• Quickly identify and implement automations – scope and deploy initial solutions within 2-4 weeks, balancing speed and long-term scalability.
• Work in fast feedback loops – test impact and iterate on workflows within 1-2 weeks of launch.
• Drive